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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
1,155 Reviews

1,155 Reviews of EchoPark Automotive Birmingham - Service Center

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November 02, 2022

Great place! The staff is professional and the place is clean. Would recommend to others. More

by astegall78277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

EchoPark Automotive Birmingham responded

Thank you for the comments and the recommendation. We look forward to helping you in the future!

October 31, 2022

Keith was incredibly helpful with my car purchase! I selected a car I really liked, but wasn’t sure I could afford. Keith worked with me and the dealership to get the best deal at a great rate! He was More

by Jah0149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

EchoPark Automotive Birmingham responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your experience with our future guests. Tell your car we said hi, and don’t hesitate to call or stop by if you need us.

October 31, 2022

It was a great experience and it was my first time ever visiting this dealership. More

by javierzavala1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

EchoPark Automotive Birmingham responded

Hi, Javierzavala1215 we are 100% devoted to a great guest experience and we are so happy to read such a great review about EchoPark Automotive Birmingham!

October 30, 2022

They have good customer service and I found a nice car at a good price More

by TeriO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

EchoPark Automotive Birmingham responded

TeriO, thank you for taking the time to let everyone know about your experience at EchoPark Automotive Birmingham and all the stars!

October 24, 2022

My husband and I have very busy jobs, leaving us little time to car shop. Keith Robey spent months diligently searching to find us the exact vehicle we were looking for and financing terms that beat our ex More

by ccoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

EchoPark Automotive Birmingham responded

Thank you, ccoley, for sharing your experience with everyone. Our experience guides are on your side to find the right vehicle and terms. We appreciate you taking the time to give us a review and for all the stars!

October 22, 2022

Echo Park located in Irondale, AL is a great place with a friendly and welcoming environment. Everything here is convenient & easy. More

by Mariemonk004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

EchoPark Automotive Birmingham responded

Mariemonk004, thank you for sharing your experience with everyone. We strive daily to ensure every guest has a very smooth car buying experience. We are glad we were able to deliver on our promise.

October 17, 2022

Great dealership and Keith did a fantastic job on our purchase - easy to work with and made the process as painless as possible. A breath of fresh air! More

by Bryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

EchoPark Automotive Birmingham responded

Thank you for sharing your car buying experience with everyone! We work hard every day to ensure a pressure-free, no-haggle experience for every guest and are glad we could deliver on our promise. Thanks again and have a great day!

October 15, 2022

This was super easy! Keith was awesome to work with he made the process super simple and explained everything. He made us feel so comfortable and helped assure us we were More

by mmorga13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

mmorga13 responded

Thank you for everything!! it was amazing!

Oct 18, 2022 -

EchoPark Automotive Birmingham responded

So glad you found the right vehicle at the right price at EchoPark Birmingham. We appreciate you telling our future guests about your great experience with us!

October 14, 2022

They made sure that I had several options to choose from for what I was willing to pay. They were very friendly and Keith put it all out on the table for what I am to expect. He made sure I was satisfied an More

by LaLa new car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

EchoPark Automotive Birmingham responded

Thank you for letting everyone know how we conduct the sales process, Being transparent with everything is one of our core values and we are glad we were able to give you a great experience. Please reach out if there is anything else we can do!

October 10, 2022

My salesman Keith Robey was excellent. He was knowledgeable about both the car and the financing. Keith made the buying experience easy and exceeded my expectations. I would recommend this More

by carmenbusby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

EchoPark Automotive Birmingham responded

Carmenbusby, thank you for taking the time to recognize one of the members of our great staff. We emphasize customer care and are glad we were able to help you in the stressful car buying process. Have a great day!

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