Back

EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
1,154 Reviews

1,154 Reviews of EchoPark Automotive Birmingham - Service Center

Sort by
July 15, 2022

Keith made made the process of selling my car simple and smooth. He kept us informed of everything during the process and gave us a time-frame after agreeing to a price of time left to wait before everythin More

by Philipakins6630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

EchoPark Automotive Birmingham responded

We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 13, 2022

The salesman Josh was very helpful & informative, but not at all pushy or aggressive like so many sales people. He answered all of our questions, and this has to be one of the smoothest and most streamlined More

by rachael.fowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

EchoPark Automotive Birmingham responded

Hi Rachael.fowler, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 13, 2022

EchoPark was the easiest and most efficient dealership I have ever dealt with. The staff and salesman were super helpful and super friendly! More

by Capike16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

EchoPark Automotive Birmingham responded

Capike16, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

July 12, 2022

Blake Brasher was very knowledgeable with the information on my vehicle. He explain in detail about the Gap insurance and the Fidelity warranty service. So happy with my salesman, he did an amazing job. Than More

by Shun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Brasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

EchoPark Automotive Birmingham responded

Shun, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 11, 2022

Blake is amazing, when he says they’re 100% transparent, they mean it! He will work with you to get the best deal possible. Really professional, kind and easy to talk with. Highly recommend Blake More

by Aprilbrantley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Brasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

EchoPark Automotive Birmingham responded

Aprilbrantley, we are so happy to read such a great review about EchoPark Automotive Birmingham! We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2022

Very professional and easy sales process, no pressure, great selection and prices. Will buy from again. More

by Science
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

EchoPark Automotive Birmingham responded

Science, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Birmingham.

Jul 11, 2022 -

Science responded

The only negative thing I have to say about my purchase is, I felt the car should have had a full tank of gas. This is my first time of buying a car and the tank was not full.

July 09, 2022

Keith and the rest of the staff did a great job of educating us on how the dealership works. Everyone was very professional and the process was easy. More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

EchoPark Automotive Birmingham responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 08, 2022

Very kind. Didn’t pressure us at all. Really made us feel comfortable during the buying experience. More

by ehead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

EchoPark Automotive Birmingham responded

We appreciate your positive review about your recent experience with us. Thanks again for the recommendation, and have a great day!

July 08, 2022

Blake was friendly and helpful. He listened to my concerns and did everything he could to make me happy when purchasing my car. More

by Amy G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Brasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

EchoPark Automotive Birmingham responded

Amy G, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Birmingham!

July 05, 2022

After doing some car shopping around town for a new car with no luck and high pressure salesman, I remembered hearing an Echo Park commercial and thought we would give it a try. When we walked in we wer More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

EchoPark Automotive Birmingham responded

Hi Jason, thank you so much for your positive comments about EchoPark Automotive Birmingham! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at EchoPark Automotive Birmingham!

...
83
...