EchoPark Automotive Dallas

Had to return a car and was disappointed when management didn't return calls. Walked in and management put us in contact with Charles Bright and all I can say is he is VERY PROFESSIONAL and puts the "C" in didn't return calls. Walked in and management put us in contact with Charles Bright and all I can say is he is VERY PROFESSIONAL and puts the "C" in Customer Service. He paid attention to every detail and has excellent follow-up skills. I would follow him to any dealership and he needs to train other sales people. It matters how handle customers. More

I had a great experience here.Got a car I don’t except to drive off with.I felt completely at home and knew I was getting the right help. All my questions were answer with proof to insure me I was in good ha drive off with.I felt completely at home and knew I was getting the right help. All my questions were answer with proof to insure me I was in good hands. More

If you want buy a car shop with Roberto he is the best salesman out there. I came late in afternoon and was there well after closing. salesman out there. I came late in afternoon and was there well after closing. More

Roberto is the best salesman I have ever talked to he wants to help you no hurt you. Me and my wife use him for our cars and they have been great he will definitely find a car for you. I would refer him wants to help you no hurt you. Me and my wife use him for our cars and they have been great he will definitely find a car for you. I would refer him to anyone. Greatly appreciated. More

I’ve bought 2 cars from Roberto now and he the best car salesman I’ve ever worked with. Super patient and friendly, helped me pick out the right vehicle at the right price and kept my payments where I was salesman I’ve ever worked with. Super patient and friendly, helped me pick out the right vehicle at the right price and kept my payments where I was comfortable. Will recommend him to anyone looking for a vehicle. More

Fast service great salesman...I didn’t see the vehicle I wanted and Roberto suggested the BMW, I took it for a test drive- SOLD.... wanted and Roberto suggested the BMW, I took it for a test drive- SOLD.... More

Roberto was great with helping me find the perfect vehicle. He was patient and knowledgeable about the makes and models that I had questions about. vehicle. He was patient and knowledgeable about the makes and models that I had questions about. More

Roberto West provides exceptional customer service including educating the customer on available warranties and financing options. I recommend asking for Roberto West as your sales coordinator. including educating the customer on available warranties and financing options. I recommend asking for Roberto West as your sales coordinator. More

EchoPark automotive was very friendly and helpful with giving me assistance in looking for my dream car. Roberto stayed passed closing helping approved for the vehicle and acquiring a fair affordable mont giving me assistance in looking for my dream car. Roberto stayed passed closing helping approved for the vehicle and acquiring a fair affordable monthly payment. More

I appreciate his patients he had with me. He came back up to the dealership to assist me thanks for helping me make this process easier and great experience. to the dealership to assist me thanks for helping me make this process easier and great experience. More