EchoPark Automotive Dallas

Best car buying experience I’ve had! Ask for Austin Cude. I had a great experience and love my new Jeep. These experiences are not always the most fun, but this was a painless experience and Austin was super I had a great experience and love my new Jeep. These experiences are not always the most fun, but this was a painless experience and Austin was super patient and understanding, even after test driving like 5 different cars. I did not once feel like I was being pressured into a deal or car I did not want. More

The process was very easy. Bryson was very patient with me. He gave amazing customer service. I am referring Bryson to my friends and family. me. He gave amazing customer service. I am referring Bryson to my friends and family. More

Austin was great! Very understanding and informative! Recommend anyone needing to buy a used car come see him! Best experience I’ve Ever had fast and painless. Recommend anyone needing to buy a used car come see him! Best experience I’ve Ever had fast and painless. More

Working with my salesman Roberto was amazing. I’ve purchased vehicle before, so I know how long and stressful of an experience buying a car can be. To be honest, I wasn’t expecting this experience to purchased vehicle before, so I know how long and stressful of an experience buying a car can be. To be honest, I wasn’t expecting this experience to be any different, but it actually was. He listened, helped and guided me by giving insight and honest feedback, and he was flexible. He valued my time and that was the most surprising part of it all for me, especially being a single parent. Roberto was able to get me into a car that I originally thought I wouldn’t be able to qualify and I am so grateful. If you get to read this, thank you Roberto. I’ll definitely be sending business your way. More

I was a little hesitant about dealing with a “typical salesman” but austin changed my whole car buying experience. he knew all the answers to my questions. listen to my needs and wants. which made pickin salesman” but austin changed my whole car buying experience. he knew all the answers to my questions. listen to my needs and wants. which made picking a car super easy. when it came down to numbers he was very transparent and recommended ONLY what was based on my needs and lifestyle. not pushy at all. highly recommended friendly, transparent and knowledgeable. More

Tre made my first car purchase stress free and easy. The environment was spacious and friendly. Everyone checked on is to make sure we were having the best possible experience. Thank you guys. environment was spacious and friendly. Everyone checked on is to make sure we were having the best possible experience. Thank you guys. More

Torey was great!. He took the time to answer my questions and explain information as it related to the purchase of my new vehicle. Thanks! Update: The car has given me nothing but trouble the past two weeks and explain information as it related to the purchase of my new vehicle. Thanks! Update: The car has given me nothing but trouble the past two weeks. Notice of coolant refilling, overheating, breaking down and being towed to Bmw. Repaired and still encountering the same issue. Btw, Bmw stated that there is possible erosion in the oil pan and that I would need to pay a $1500 diagnostic. I have an appointment Thursday with echo park for their due diligence. I can honestly say that as a customer I'm not feeling the exceptional service. No one wants to purchase one of their dream vehicles to have nothing but problems. Faith in the dealership and bmw has been shattered. Lessons learned: 1. don't buy from a dealership that does not have their own towing service. 2. Don't fully trust the car fax report and get the car independently checked out before purchase. Update 2: picked up car this week and almost made it back to work before the same mechanical issue occurred. This time, I was driving the left of the highway. The car immediately decelerated nearly causing an accident with every vehicle I encountered while trying to pull over to the right to stop or exit. Once again, I was asked what I wanted after having the car towed and taking an Uber back to the dealership. How about another car? How about contact from sales. Will it take a serious accident in the car before someone takes the situation serious. No, I couldn't have expected this to happen. I loved the car and planned on keeping it...even got the windows tinted days into purchase. No one wants to make a nearly thirty thousand dollar purchase and have nothing but issues not even a month into the purchase. After being told the last time that the dealership had to inspect the vehicle before addressing my concerns, I was confident that something would happen. After another incident with the car involving my safety, I truly believe that someone from management needs to address the issue thus my confirmation that no one should buy from here. If something occurs at this level and I have heard from no one regarding my safety fears and continued issues with the car from management says profoundly how customers are treated at this facility. In addition to their not being prepared for issues occurring beyond their normal scope of daily operations. I had to select the one star otherwise it would be zero. More

Courtenay was an Awesome Salesman.. He's polite & considerate to the buyers needs. He's patience & easy going. He Listen to what the buyer Wants.. considerate to the buyers needs. He's patience & easy going. He Listen to what the buyer Wants.. More

I hate going to dealerships and having to sit there all day and possibly ending up in a car you don’t like. That’s until I went to Echopark and had the pleasure of meeting Roberto. He gave me, hands down, day and possibly ending up in a car you don’t like. That’s until I went to Echopark and had the pleasure of meeting Roberto. He gave me, hands down, the best experience from a sales person I have ever had. He was very knowledgeable about the process, the vehicles, and want was best for me as a customer. On top of that I was there an hour and a half to two hours tops! More

I’ve bought two cars from the best salesman in Texas!! Roberto was willing to find a vehicle for my daughter who had no clue on what she wanted. Roberto was willing to find a vehicle for my daughter who had no clue on what she wanted. More