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EchoPark Automotive Dallas

Grand Prairie, TX

4.8
4,790 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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2615 W I-20 Frontage Rd

Grand Prairie, TX

75052

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Showing 4,790 reviews

December 19, 2020

I would like to thank Charles Bright at Echopark for a great experience in purchasing my vehicle. He was very knowledgeable and helpful in helping me make the best decision for me. Definitely a friendly e More

by Jimmycprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bright
Jul 19, 2021 -

EchoPark Automotive Dallas responded

Hello, I appreciate you taking the time to let us know about your experience. Charles is a great example of the kind of customer service we strive for, and I'm happy you were able to experience that. Please let us know if there's anything else we can do for you. Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

December 18, 2020

I was referred to Charles Bright by a relative and was very impressed with the prompt service I received when walking through the door. While trying to decide which vehicle to purchase Charles explained More

by harrisrp37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bright
Jul 19, 2021 -

EchoPark Automotive Dallas responded

Hello, we are so happy to read such a great review about EchoPark Automotive Dallas (formerly driversselect)! I'm so glad Charles was patient enough to explain our process and answer any questions you had. Please let us know if there's anything else we can do for you in the future. Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. customer.care@echopark.com

December 18, 2020

Josh was very helpful and worked hard to get me top dollar for my trade in. I would recommend him to anyone shopping for a vehicle. More

by Lnix
Recommend Dealer
Yes
Employees Worked With
Jul 19, 2021 -

EchoPark Automotive Dallas responded

Lnix, we are so happy to read such a great review about EchoPark Automotive Dallas (formerly driversselect)! Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

December 18, 2020

Caitlin Was one of the easiest people work with. Extremely accommodating and actually listened to me. By far, one of the best salesperson I’ve met. More

by martinw2579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Sullivan
Jul 19, 2021 -

EchoPark Automotive Dallas responded

Hello, thank you for your review. I'm so glad to hear that Caitlin created such a great experience for you. Please let us know if there's anything else we can do for you. Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

December 18, 2020

This has ultimately been by the the WORST experience I’ve ever had with customer service. Instead of being honest and trying to get more information, he comes out with a lie. Unapologetic, insincere, and unp More

by martinw2579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Naod Gebrebrhan
December 18, 2020

I loved working with Joshua, he was super patient, every question, every number that I had in mind, he answered it and supported me so that I could leave satisfied with the business I was doing. I highly r More

by Cristina R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

EchoPark Automotive Dallas responded

Cristina, thank you for your five-star review. I'm glad Josh was able to answer your questions thoroughly and get you into the vehicle of your choice. Enjoy! Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

December 17, 2020

The representative did everything in his power to ensure I ended up leaving in the vehicle I loved and wanted. He was very patient and experienced. He was not a typical pushy car salesman at all. More

by alexis.christine1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

EchoPark Automotive Dallas responded

Hello, thank you for your five-star review. I'm so happy to learn that Joshua did everything he could to make sure you left in the vehicle of your choice. Enjoy your new purchase! Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

December 15, 2020

Josh was very helpful to my wife and me, and his friendly service and willingness to excel for us made the entire car-buying process much more bearable. My wife and I wish to express our gratitude to Josh f More

by majorstratton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

EchoPark Automotive Dallas responded

Hello, thank you for taking the time to leave us this review. I'm so glad Josh went above and beyond to create such a great experience - I'll be sure to let him know how much you appreciated his service. Please let us know if there's anything else we can do for you. Thank you, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. customer.care@echopark.com

December 14, 2020

Edward was very professional, courteous, and dedicated for service. I enjoyed doing business with him. However, the financing should accept pre-approved loan from other financial institutions. More

by dagboragbor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Shaffer
December 12, 2020

Salesman Robert Brewer was a stand up gentlemen, a man of his word. I enjoyed and really appreciate the fact that he showed interest in what I wanted , instead of making the sale. You see in my opinion if yo More

by oderbertaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brewer
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