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EchoPark Automotive Dallas

Grand Prairie, TX

4.8
4,748 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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2615 W I-20 Frontage Rd

Grand Prairie, TX

75052

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Showing 4,749 reviews

August 22, 2020

Josh Lopez was very professional, he exceeded my expectations buying a car. He is knowledgeable, helpful and informative. If you need to purchase a car I highly recommend for you to ask for Josh Lop More

by fmvillatoro97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

EchoPark Automotive Dallas responded

Hello, thank you for your review. I'm glad you had such a good experience with us and that Josh exceeded your expectations, exactly what we strive for. Enjoy your new purchase. Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas.

August 22, 2020

Outstanding service! Felt comfortable with the entire process and EVERYONE there was super nice! I can honestly say, this was the easiest car buying experience I've ever had!! I would definitely send fam More

by Byron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

EchoPark Automotive Dallas responded

Byron, thank you for your review. I'm happy to know our team was able to create such a good guest experience. Enjoy your new purchase and please don't hesitate to contact us if you need anything in the future. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 22, 2020

Joshua was amazing he made the process simple and went above and beyond. It was first time buying a vehicle at this location and I will definitely come back. More

by facundoedwin92
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

EchoPark Automotive Dallas responded

Hello, thank you for leaving us this five-star review. I'm happy Joshua went above and beyond to make your first experience with us a memorable one. Thank you. Wes W., Senior Guest Loyalty Specialist, driversselect.

August 21, 2020

Josh made our purchase an easy transaction with transparency back in February. He did recommend the maintenance plan which came handy for an unexpected issue. More

by art111394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

EchoPark Automotive Dallas responded

Hello, thank you for your review. I'm glad Josh was able to assist you in February and that you'r enjoying your vehicle. Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas.

August 21, 2020

J. Lopez was absolutely outstanding in the car buying experience. Bought a car a week ago from a different dealership and I can say hands down without a shadow of a doubt I wish I had contacted Josh firs More

by kellynharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

EchoPark Automotive Dallas responded

Kellyn, thank you for leaving us this review. I'm glad Josh provided you with such an easy going experience and you were able to find the vehicle of your choice. Please let us know if there's anything we can do for you in the future. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 20, 2020

Our car buying experience at EchoPark was so simple and easy. Charles Bright was kind and friendly. He made everything very easy for us and worked to make sure we were well taken care of and got everything More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bright
Aug 26, 2020 -

EchoPark Automotive Dallas responded

Sara, thank you so much for your wonderful review. I'm happy to learn that Charles provided such great customer service and made the process simple and easy. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 20, 2020

What an incredible experience at Driversselect! Josh Lopez took care of me and my wife while choosing our vehicle. He was not only patient with us while we were making our selection, but he was extremel More

by Ethan Hawthorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

EchoPark Automotive Dallas responded

Ethan, thank you so much for your five-star review. I understand the car purchasing experience can seem a bit daunting, so I'm glad Josh was able to alleviate some of that stress and get you into the vehicle of your choice. Enjoy! Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas.

August 18, 2020

DONT WASTE YOU TIME HERE!!! 3 days I'll never get back...worst car buying experience I've ever had. My salesman was "new" and had no clue how to sell a car and provided misleadin More

by hardinlaw.tx
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Mbungo
Sep 04, 2020 -

EchoPark Automotive Dallas responded

Mr. Hardin, I apologize about your post-sale experience with us. It has been a while since the time of purchase, but from my understanding we addressed your concerns, as well as replaced your windshield. If this is not the case, please let me know. Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas.

August 18, 2020

Stay away from this dealer if you expect after sales service/support. No email address/ after sales number always goes to voicemail and there is no response!! Numerous complaints online regarding after More

by aric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
,do not remember name
Sep 04, 2020 -

EchoPark Automotive Dallas responded

Aric, I'm sorry about the lack of communication. Please contact me at your earliest convenience, so that I can learn more about your experience and see if there's anything I can assist you with. Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas.

August 18, 2020

We recently purchased a vehicle from Charles Bright at Driver Select and he was incredible. Extremely patient and listened to my every word. I would most certainly recommend Charles to anyone interested b More

by z.andres04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bright , Jay Cooper, Charles Bright
Aug 24, 2020 -

EchoPark Automotive Dallas responded

Hello, thank you for leaving us this wonderful review. I'm glad Charles provided such great customer service and was able to get you into the vehicle of your choice. Please let us know if there's anything we can do for you in the future. Thank you, Wes W., Senior Guest Loyalty Specialist, driversselect.

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