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EchoPark Automotive Dallas

Grand Prairie, TX

4.8
4,795 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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2615 W I-20 Frontage Rd

Grand Prairie, TX

75052

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Showing 4,795 reviews

April 22, 2019

Joshua Cole Lopez Is the Man!! Joshua Cole Lopez is the man... Joshua seen My wife &I waiting while he had finished helping a client. Joshua approached us &asked a few questions; h More

by Joan R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2019

Great Experience Josh was the best help me and my husband could get when trading in our car for another one. Answered all of our questions so we could understand more More

by MaritzaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2019

Effortless Marcelo Paloma was an excellent customer service agent to work with. The whole process went smoothly, from test driving the cars, to getting approved. More

by raeshell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Palomo
April 17, 2019

Purchasing a Preowned vehicle Called and talked to MARCELO about purchasing a vehicle that was available for sale Marcelo got everything done quickly and professional .and fel More

by christopher409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Palomo
April 16, 2019

Horrible Buying Experience Purchased through this dealership because of a USAA recommendation and will not be using them again. The car that we bought from them (Audi A3, so More

by bscherer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
May 03, 2019 -

EchoPark Automotive Dallas responded

We are so sorry to hear that you did not have the excellent guest experience we strive for. Please know that if the valve stem covers were missing, that was a mistake and not intentional. Most likely they were taken off during the inspection process to check tire pressure and not placed back on. Since these are used cars, sometimes they don't include the owner's manual or a 2nd key. This should have been disclosed to you during the purchase process (it's also displayed in the photos of the vehicle on the website). We will address this communication internally, but would like to hear more about your experience so we can try to turn it around. Could you please contact our Guest Loyalty Specialist, Wes, at 866.421.1111 at your convenience? Again, our apologies and we look forward to hearing from you.

April 15, 2019

Josh is AMAZING Got Josh’s number from my best friend. When we called he answered right away, we explained what we wanted and he told us that he had 11 trucks on the More

by Mollykins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2019

Fast and simple Josh was awesome! Spent a very short time with the whole deal and were out the door! We will definitely refer him to anyone that's looking! More

by Kimmie.mollykins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2019

Best Experience Thanks to George K. I went in to urgently find a reliable SUV because my smaller car was not sutible for our 10 month old. I went in thinking I knew what I wanted but Geo More

by Liz.Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kahn
April 12, 2019

Great experience great car! I had a great experience at drivers select, and I love my new car. My sales rep Marcelo was a huge help. Would definitely recommend More

by DVaughn710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Palomo
April 12, 2019

Coolest cat purchase made other the help of Joshua. Joshua was extremely helpful and knowledgeable about the work he does. He made my first car buying experience a breeze, and got me the deal I needed! More

by Morganaustin32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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