EchoPark Automotive Dallas

Overall a very positive experience What I liked: Dan was courteous and efficient, even when juggling another customer. Tip: Better if it’s a working day when there is less rush. No pre What I liked: Dan was courteous and efficient, even when juggling another customer. Tip: Better if it’s a working day when there is less rush. No pressure to buy. Allowed me to test drive twice, alone and with the wife. Trade in was generous. Price was lowest all around for a low mileage 328i. I was not treated any different even though I did not use their finance, I was paying cash. What could have been better: I was initially told they would allow independent inspection, but manager shot it down, citing Corp policy. I personally know some friends that bought from them and had an inspection done in the past month. I Let it slide due to the mileage. Can do with less aggressive marketing to push extended warranty. But I understand, there are targets to meet and is no different than say Best Buy trying to get you to buy a service warranty and maybe the price is even reasonable. They only filled half a tank of gas, maybe because it’s premium, not a big deal. More

Great car buying experience Great hassle free experience with Web based competitive pricing while maintaining a dealer like hands on experience in a large showroom. The staff, an Great hassle free experience with Web based competitive pricing while maintaining a dealer like hands on experience in a large showroom. The staff, and particularly Adrian Mora, were great. What impressed me further is how attentive they were a day after the sale when I discovered a nag. They showed the same zeal to fix my problem immediately. When we are ready for my son's car, I am coming back to Adrian at Drivers Select. More

Best service I’m going to start with my salesman! Josh! He was over the top the best. I’m a very picky girl and I went in there and told him exactly what I was loo I’m going to start with my salesman! Josh! He was over the top the best. I’m a very picky girl and I went in there and told him exactly what I was looking for and I walked out of there the happiest girl because I got my dream car. 3 weeks after my purchase, he got my husband in his dream car! I’m amazed at the service he provided. He’s a very respectful, humble and attentive human being. I will defitnely send my reccomendations and refer anyone I know towards Josh! More

Going the extra mile! My husband and I went in to purchase a 2nd vehicle. We met with George who was so kind and respectful. He listened to our needs and even pulled in the My husband and I went in to purchase a 2nd vehicle. We met with George who was so kind and respectful. He listened to our needs and even pulled in the sales manager Gene to better work with our situation. Not once did we feel like any of the employees have commission breath. Great relaxing environment with laid back service! I highly recommend this place for your new car needs! More

Andrew kept us apprise as we waited thru the process The place was 45 mins from home but well worth the drive, everyone was smiling and you could tell employee by their orange shirts, Andrew took time to The place was 45 mins from home but well worth the drive, everyone was smiling and you could tell employee by their orange shirts, Andrew took time to sit, listen and obtain answers for all questions, we had decide on the car before we arrived, once we arrived, we had the financing paper work completed and driving home in 2 half hours, and no pressure for high sales pitch to buy extras or upgrades More

Amazing First off shoutout to that boy Marcelo he held it down for me today helping me purchase my 2018 Chevrolet Malibu Premier 2LZ. He was very patient with First off shoutout to that boy Marcelo he held it down for me today helping me purchase my 2018 Chevrolet Malibu Premier 2LZ. He was very patient with me & my father & assissited us to the best of his ability it took us a while but we got everything we needed to be done. Then i drove off the lot with my car thanks to Marcelo for helping me get my dream car. More

Great customer service Josh and Ed provided great customer service, honest and very transparent, Josh was very knowledgeable and respectful. Would definitely recommend to an Josh and Ed provided great customer service, honest and very transparent, Josh was very knowledgeable and respectful. Would definitely recommend to anyone looking for a great deal. H More

Professional and courteous experience I was in the market to upgrade from a midsize truck to a full size.. I found the truck on the driver select website I was interested iin and reached o I was in the market to upgrade from a midsize truck to a full size.. I found the truck on the driver select website I was interested iin and reached out for additional information. Charles McCormick contacted me and was there for me for every step of the way. This was the third vehicle I purchased from this dealership and each time, it has only gotten easier. Thanks for making what used to be a stressful process into a pleasurable experience! More

excellent customer service Thanks Marcelo Palomo for your help with my questions regarding the vehicle hold process. Your response was quick and informative. I have purchase two Thanks Marcelo Palomo for your help with my questions regarding the vehicle hold process. Your response was quick and informative. I have purchase two vehicles from your dealership and have always been pleased. More

Great experience! Marla Rosser helped make our experience very pleasant. Marla also helped on the financing side by keeping us informed during the process. Definitely Marla Rosser helped make our experience very pleasant. Marla also helped on the financing side by keeping us informed during the process. Definitely a welcomed change from the typical dealership routine. The no haggle with prices below market is also a huge bonus. The car we bought was clean and in better shape than similar cars at other dealerships where I looked. More