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EchoPark Automotive Dallas

Grand Prairie, TX

4.8
4,737 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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2615 W I-20 Frontage Rd

Grand Prairie, TX

75052

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Showing 4,737 reviews

October 08, 2018

Awesome Experience!! Joshua is excellent!! He listened to our needs and found us the perfect car! Awesome experience. We’ll definitely spread the word! Drivers select is More

by Mrs.Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2018

Very good place to get a car I will go back. Where very friendly all of the salespersons. Had out in a short time I couldn’t have liked what they did for me. They were very helpful. More

by Tommycooper1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t spell his name but he was a excellent sale person.
October 08, 2018

Great service I had the good fortune of receiving a call from Mary Gutierrez after submitting an email requesting info on Genesis G80. She was excellent throughout More

by Hdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Gutierrez, Jay Cooper
October 08, 2018

Fun away as fast as you can A month after buying my car, I now understand why the dealership was so insistent that I write a review immediately. Every aspect of dealing with this More

by Breanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Myriam Gonzalez, Wes Wilson
Oct 09, 2018 -

EchoPark Automotive Dallas responded

Breanna, I apologize for the frustration you are experiencing over your vehicle and this situation. I have emailed you our inspection report which shows that your brakes were in good condition at the time of sale. I’ve also sent the clean Carfax report on your vehicle. Our warranty covers 30 days or 1,000 miles. While you were at 27 days, you had already driven 2,700 miles before contacting us with any concern. That is nearly 3 times the extent of our warranty. I want to say that we do care about the post-sale experience of our guests and we have communicated with you numerous times over the last 2 weeks in an effort to give you some guidance and explore any options you may have. I am truly sorry that you do not feel they were good options for you. Wes W., Senior Guest Loyalty Specialist driversselect

October 08, 2018

Joshua! Josh was super nice and awesome! Very patient with me and all the questions I was asking and had an answer for everything! Will definitely be coming b More

by Lisssauce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2018

Amazing Buying Experience Was able to close my deal in just under 2 hours, including 3 test drives and loan processing, and insurance closure. Kim was extremely friendly and ve More

by Manish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Arceneaux
October 06, 2018

Perfect car for the perfect price! Joshua and David provided stellar customer service and communication. The process was no haggle and no stress! They even provided me with coverage for More

by TamiV.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Joshua's assistant, was amazing and a definite 5 star rating!
October 06, 2018

4th Vehicle This is the 4th vehicle Josh has helped us with! It’s always an easy experience never a headache and he’s always quick to respond! Thank you for makin More

by Esmythomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2018

Excellent car buying experience Top notch customer service during the sale. By far the easiest car purchase ever experienced. I would definitely recommend dealership and DeMeon to a More

by Mandymae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMeon Washington
October 05, 2018

Ask for Harold Lee This was my first time to buy from Driversselect and it was a really a great experience. Harry was on top of it from the get go. Smooth, quick deal. I More

by Don W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Lee
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