
EchoPark Automotive Dallas
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Quick and Easy! No Pressure!! This was one of the easiest, and quickest decisions I've made in a long time, despite my indecisiveness, My dealer was patient and very informative,I This was one of the easiest, and quickest decisions I've made in a long time, despite my indecisiveness, My dealer was patient and very informative,I was able to get all info I needed on vehicles, help with comparison, narrowing down my my top choices and the best deals! More
Excellent customer service - simply the best! One of the absolute best experiences buying a car that I’ve ever had. Professional, honest, willing to work for the customer. Came in with financing i One of the absolute best experiences buying a car that I’ve ever had. Professional, honest, willing to work for the customer. Came in with financing in place and they absolutely crushed the deal I had and gave me so much more for the money. Customer for life now. Thanks! More
Excellent selection and value Chris Scheu did everything possible to make our experience excellent. We were "looking" rather than necessarily buying, but everything fell into place Chris Scheu did everything possible to make our experience excellent. We were "looking" rather than necessarily buying, but everything fell into place, and we left with the car we really wanted. Despite a large number of people at drivers select on a busy Saturday, we had attentive, personalized service that made a difference. More
Decided elsewhere, but very helpful We were interested in one of their cars, but the car ended up being sold before we could look at it. Bernard was our contact, and he helped us to get We were interested in one of their cars, but the car ended up being sold before we could look at it. Bernard was our contact, and he helped us to get an idea of what kind of car we were interested in. After a few test drives, we were unable to find a car in our price range, and went elsewhere. However, they were very accommodating, and I would recommend them to anyone looking for a used car. Keep in mind though, you won't find a car here that's older than 3 years. Their business model is newer used cars, with less than 30K miles, and a factory warranty. Everything is priced at, or around, trade-in; and is no-haggle! So, expect good deals! They are very upfront, and not shady in the slightest. Good dealer! More
Best car buying experience EVER! Our salesman was Steven Donaldson. Steven was so patient, knowledgeable and honest. 3 words you never hear about a car salesman. He kept up in the loo Our salesman was Steven Donaldson. Steven was so patient, knowledgeable and honest. 3 words you never hear about a car salesman. He kept up in the loop abut everything, had almost all of the paperwork done before we got to the dealer and literally had us in and out in 2 hours. He's so friendly that we didn't mind hanging out and chatting with him while the car was being cleaned and final paperwork was being done. We've already decided that we will buy out next car from him! Great guy, great dealership. Thank you Steven!! More
Highly recommend Marla! I made an appointment with Marla Rosser prior to coming in, and she delivered a great buying experience for me and my fiancee. Once we gave all the re I made an appointment with Marla Rosser prior to coming in, and she delivered a great buying experience for me and my fiancee. Once we gave all the required info, she processed all the necessary steps quickly and painlessly, all while remaining friendly and very approachable. Overall, I had a very good buying experience. The only reason I did not give 5 stars to the dealership was that when we came and checked in at the front desk, it took them over 30 minutes before being able to page Marla to attend to us, and did not give us an ETA throughout the wait time. Other than that, I would personally recommend coming to see her if you plan on purchasing/leasing a new car. More
Seamless & Fast Tyler Hudson made our car buying experience one of the easiest yet. He was responsive and informative and answered all of our questions prior to arriv Tyler Hudson made our car buying experience one of the easiest yet. He was responsive and informative and answered all of our questions prior to arrival. It made our in store experience that much faster. We test drove, loved the car, made the purchase and were in and out with no last minute surprises during financing. More
They exceeded my expectations. Ask for Bob! This isn't your typical dealership. You need to call and make an appointment. You have to give them time to pull a car from another location. To be ho This isn't your typical dealership. You need to call and make an appointment. You have to give them time to pull a car from another location. To be honest I didn't like this but we found the car we were looking for thru Carsguru. It was listed as a great price compared to other dealerships. So, we called. Bob answered the phone when we made the appointment and he was the one we met with. I have to tell you I was really wondering if we made the right decision to go there. It was a mad house. Thankfully, Bob had our car and one other we requested ready. We test drove them both and let him know up front that we were only test driving that day. We also let him know that we had a total loss claim. He kindly explained the process and what would be needed. We told him we'd get back to him. That all took place on a Saturday. He followed up with me Monday morning. We spent about 10 minutes getting pre-approved over the phone. About 30 minutes later he called back with the financing info. We then drove to the dealership and we were in and out of there in 15 minutes. Easy peasy. More
Fast, easy, and super friendly! Awesome team! They were professional, friendly, and no pressure. They made the whole process easy. My only recommendation would be to have two sets of Awesome team! They were professional, friendly, and no pressure. They made the whole process easy. My only recommendation would be to have two sets of keys (fobs) for each vehicle regardless of how it comes in to the dealership. That would just be the finishing perfect touch. Heather Allison is awesome. She made the whole process sail like a breeze! More
Great car experience My car shopping experience was great it started off a little rocky because of miscommunication... But my sales lady Mrs.Nicole Lancey stayed in conta My car shopping experience was great it started off a little rocky because of miscommunication... But my sales lady Mrs.Nicole Lancey stayed in contact with me through out the whole process..She got me in the car I wanted..I will definitely be returning for future car purchases. Thank you so much Nicole!! More