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EchoPark Automotive Dallas
Grand Prairie, TX
4,718 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Tuesday Closed
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Showing 4,718 reviews
November 19, 2016
Wow! Best car buying experience ever! Jeff was quick to respond to a vehicle I was interested in online. We did everything by phone in a little amount of time. Jeff even sent me a video Jeff was quick to respond to a vehicle I was interested in online. We did everything by phone in a little amount of time. Jeff even sent me a video of him reviewing the car before we came! When we arrived, we test drove the vehicle. We loved it, got an amazing deal and signed papers and were out the door in an hour total!! A fabulous car buying experience with Jeff :) More
by Giftmom
Employees Worked With
Jeff Jewell
November 18, 2016
Great prices, Great service, Easy and painless process I was dreading the whole idea of car shopping and I had been searching for the right car for weeks with nothing but discouragement and disappointment. I was dreading the whole idea of car shopping and I had been searching for the right car for weeks with nothing but discouragement and disappointment. The first time i went to Driversselect my wife turned to me and said we are going to buy our car from here!! Everyone there was friendly and helpful. You cant beat the prices either! We worked with Jay who was extremely helpful in finding us the right car with no pressure and was even patient when i couldn't make up my mind. I would recommend Driversselect to anyone looking for a great deal on a great car and Jay Cooper as a salesman they can trust. More
by crandalldm
Employees Worked With
Jay Cooper
November 17, 2016
Top Notch service Marla was great. Everyone was so helpful and made my car buying experience painless. Great service, great cars and prices. Thank you so much Heather f Marla was great. Everyone was so helpful and made my car buying experience painless. Great service, great cars and prices. Thank you so much Heather for you help. More
by JJmeko22
November 17, 2016
Good prices, low pressure, friendly sales team My wife and I were able to buy a Hyundai Sonata from Mark who did a great job getting three options for us. Definitely would come back! Thank you Ma My wife and I were able to buy a Hyundai Sonata from Mark who did a great job getting three options for us. Definitely would come back! Thank you Mark!!! More
by Paul Heeg
Employees Worked With
November 11, 2016
Painless By far the best experience I've had car shopping. Randon was knowledgeable and I was in and out within a few hours despite not getting there until 6pm By far the best experience I've had car shopping. Randon was knowledgeable and I was in and out within a few hours despite not getting there until 6pm at night. More
by Lindseyh
Employees Worked With
Randon McMahon
November 10, 2016
LYING xxxx BAGS I purchased a "2015 Audi Q3 Premium Plus w/Navigation/Sunroof (FWD)" from Drivers Select on Monday, September 5th, 2016 around 4:30pm. The reason for I purchased a "2015 Audi Q3 Premium Plus w/Navigation/Sunroof (FWD)" from Drivers Select on Monday, September 5th, 2016 around 4:30pm. The reason for my purchase of this specific vehicle was because of the "features" that is supposedly had on it, especially the navigation feature. This was a huge plus to me in the car buying process. I ended up choosing this vehicle over the one I wanted due to it having the $1,900 navigation feature on it. The salesman Chris told me that they are waiting for the "Nav Chip" to come in from auction, therefore he wrote me an I Owe You for the Chip and Installation. He told me it would be 10 days and I should get it in the mail. Also, he told me they would call me in 7 days to let me know that the chip came in. A MONTH went by and I didn't hear anything. I decided to call and speak with the gentleman that deals with the I owe you's. He told me they didn't have an I owe you on file for me. This was their first mistake. He said they would order another one and get it to me. He said the same time frame as before. 10 days went by and I had not heard anything, so I gave him a call. He had forgotten to order it and would call me back. (Mistake #2) He supposedly spoke with Audi of Plano and they told him he could use any SD card for my car and all I would have to do is download google maps onto the SD card. So he calls me back to tell me he is ordering one. I didn't believe a word he said so I took it upon myself to contact an Audi Technologist. The Audi guy informed me that my specific vehicle was NOT equipped with Nav using my VIN and there is no way to put it on it with just "any SD card". Then, I contacted the Quality Assurance gentleman at Driver's Select. He apologized and said he would call Audi and make sure this was correct. 2 days went by and I didn't hear anything. So I called another Audi technologist before I called Drivers Select and they informed me again that my car is NOT equipped with the feature and never has been and can't be added. She said the feature is a little over $1,900 when it is added to the vehicle. I then contacted Drivers Select and told the guy. He said he is very sorry and asked how they could make it up. Almost 2 months had gone by and no chip was ordered and I was paying on a vehicle I did not want and did not have Nav. Mistake number three. He sent my info over to the Operations Manager named Jeremy and said he will call me to fix this by Friday at 5pm. Thursday and Friday go by with no phone call. So I decide to call the dealer on Saturday and ask for Jeremy. He calls me back and I explain the situation. I told him I either want at least $1,900 back or to trade my car in for a good price and get the car I actually want. He told me he could call me back by Monday at 5pm. Monday goes by, Tuesday goes by and I finally call around 3pm. He doesn't answer, so I have to leave a voicemail. Wednesday comes around and I STILL have NOT heard back from him. He gave me his cell, so I text him to give me a call because I am very upset. He calls me 4 HOURS later to inform me the only give $500 for these situations/mistakes, but since he "felt bad" he would double it and give me $1000. I told him that this is very unacceptable and I want my full $1,900 back. He told me they couldn't do that and the offer still stood. They mis lead me to buy a vehicle for a higher price that ended up not having the features I bought it for in the first place. The least they owe me is $1,900 for the cost of the feature that they sold it to me for. I am not even asking for anything regarding all the hassle and trouble they have put me through. It has been over two months and this is still not resolved. I have had to beg and get lied to by multiple people at Driver's Select. I gave them the benefit of the doubt by understanding that mistakes happen and offer to trade my car in but they would take advantage of me in that way too so I just want my money($1,900). This is dealer fraud and not okay. More
by Tomas Montano
Employees Worked With
Chris Adams
November 07, 2016
Easy to work with no stress Eladio did a fantastic job from start to finish. He was not pushy or desperate to sell, he was helpful and patient. My questions he did not have immed Eladio did a fantastic job from start to finish. He was not pushy or desperate to sell, he was helpful and patient. My questions he did not have immediate answers for, he took the time to find the answers and responded quickly. In terms of the finance department, the driver select team was up front in cost and was very detailed on fees. Very good buying experience More
by Gunner1
Employees Worked With
(JR) Eladio Garcia, Heather Allison
November 07, 2016
Patience and professesionalism They spent the entire day with me making sure I got the vehicle I wanted for the price I wanted to pay. Great service all the way around. They spent the entire day with me making sure I got the vehicle I wanted for the price I wanted to pay. Great service all the way around. More
by Bluefish
Employees Worked With
Mike Hungaski, (JR) Eladio Garcia
November 05, 2016
Good inventory but NO good employee work there Today I have apt. with Jose salesman at 4 and I wait till 5.10 he is not show up and I ask an old woman with orange Tshirt at the counter for some hel Today I have apt. with Jose salesman at 4 and I wait till 5.10 he is not show up and I ask an old woman with orange Tshirt at the counter for some help from another sales person She said NO can not , I have to wait for jose only, F why??????????? I have cash $30,000 with me to buya car or two today and I want to test drive the one that I already pick and buy it now, NO ONE can help me to test drive and sell it to me. This dealer has many cheap cars but has no good people to work with, so Regrets about the lost. They don't take the business seriously enough just orange tshirt and run around and enjoy chitchat in the break room. Do not expect the good welcome like professional dealers. Just a place to buy cheap car, that is it. More
by Disappointat DS
Employees Worked With
Jose is the one who show me a car couple day ago. and made apt to see the car that I want to buy today.
November 05, 2016
Amazing experience It's very rare to use the word "amazing experience" when referring to purchasing a vehicle at a dealership. This is definitely not your average place It's very rare to use the word "amazing experience" when referring to purchasing a vehicle at a dealership. This is definitely not your average place, in a good way. I've been in the market for a new vehicle the last year, and absolutely HATE going to dealerships. I've been to several, and always walked away. Not because the vehicle wasn't what I wanted, but it was the customer service... the pushiness. The manipulation. I hate that. I will ALWAYS walk away. So I did my research, and decided to check out Driver Select due to the ratings and reviews I saw from dealerrater.com, google reviews, Facebook, etc. I'm glad I did, and would recommend them to anyone in the market for a vehicle. I worked with Matthew, who was just great. The prices are great, and they are upfront with everything. There are no gimmicks, and they're honest. I purchased my vehicle a few weeks ago, and have had no issues and love it. If anyone has had a bad experience at a dealership, I would encourage you to check this place out. I promise they will treat you better. More
by cfni
Employees Worked With
Matthew McCoy
