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EchoPark Automotive Dallas
Grand Prairie, TX
4,713 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 4,713 reviews
August 26, 2016
Excellent customer service Jay was very professional and courteous the whole time. He was very knowledgeable about the vehicle and financials. He really made the car buying expe Jay was very professional and courteous the whole time. He was very knowledgeable about the vehicle and financials. He really made the car buying experience easy friendly and down to earth. Five star service. More
by TRACEY EASON
Employees Worked With
Jay Cooper
August 23, 2016
Went well Jay was very nice. Over all the experience was a positive one. Jay Cooper was very friendly and helpful. They never did fined a person to fill my gas tank and I could no Over all the experience was a positive one. Jay Cooper was very friendly and helpful. They never did fined a person to fill my gas tank and I could not wait any longer so left before it was topped off. More
by John 123
Employees Worked With
Mike Hungaski, Jay Cooper
August 20, 2016
Best car buying experience ever!!! Our salesperson David Jefferson was excellent. We could not decide what kind of lexus we wanted...he was so patient showing us all that was available Our salesperson David Jefferson was excellent. We could not decide what kind of lexus we wanted...he was so patient showing us all that was available under extreme heat temp that day!!! We finally decided and the process was smooth and quick. There was no pressure at all. More
by Mayeeb
Employees Worked With
David Jefferson
August 19, 2016
Great Customer Service Jay Cooper was extremely helpful throughout the process of selecting my vehicle. He's a straight shooter & will get in a great vehicle. Great job. Jay Cooper was extremely helpful throughout the process of selecting my vehicle. He's a straight shooter & will get in a great vehicle. Great job. More
by JG85
Employees Worked With
Jay Cooper
August 18, 2016
Only way to buy a car This is the second car I have bought from this company. They are everything they advertise to be. Honest, efficient and friendly. My sales rep was gre This is the second car I have bought from this company. They are everything they advertise to be. Honest, efficient and friendly. My sales rep was great. I got a fantastic deal and he met every request with a smile. I don't think I will buy a car from anyone else ever sgsin More
by Bryanbarman
Employees Worked With
(JR) Eladio Garcia
August 15, 2016
Lies and no service after the sell. I was lied two and ignored after purchasing two cars on the same day. My salesman Kyle Struebing has not returned a call or showed ant concern about t I was lied two and ignored after purchasing two cars on the same day. My salesman Kyle Struebing has not returned a call or showed ant concern about the issues I have had since the purchase. I spoke with him once after the sell, due to him answering the customer service line. Lets start from the beginning. I came in with my own financing and was told they could get me a better rate than my 1.99. I asked if inquires would be put on my report. I was told two. I let them do the financing and credit karma reported to me five inquires. I asked Kyle and he went and got a manager who lied and said it was soft inquires should not be there. The manager really thought he could sell this lie. That was the second lie. I still purchased the cars, because the damage is already done to my credit report. the w\next week I noticed the infiniti I purchased did not have it's front license plate holder on it, which Kyle told me it would be put on before the car was delivered to me. It took two and a half weeks before a manager called me back and sent the license holder to my home. Kyle never return any calls I left him at the office or on his cell. My daughter and I came to the dealership and she drove one car home and Kyle told me he would deliver the second one. The last straw is to find that Kyle drove the car on toll roads and never notified me. I have called and left messages for him and management. Two weeks now and no call back to say sorry. I've paid the toll I just wanted some ownership of the error in judgement. One of the cars was in an accident when a tractor trailer tire came off and just demolished the front end of the car. If it's totaled, I know where I want be replacing the vehicle. I would rather pay a little more and get service after the sell than to be treated as garbage after you get my money. More
by dissatisfied
Employees Worked With
Kyle Struebing and a Latino manager ( I don't remember his name).
August 14, 2016
Big Appreciation Big thanks to Jeff Jewell for helping me acquire the Mustang I wanted. He was a great salesman, and was direct about everything, checked ever option a Big thanks to Jeff Jewell for helping me acquire the Mustang I wanted. He was a great salesman, and was direct about everything, checked ever option available regardless if it was good or bad! Needless to say I got the car because of him. He made my dream a reality! More
by dfyeant
Employees Worked With
Jeff Jewell
August 13, 2016
Quick and easy car buying experience Eladio was a great salesperson that wasn't pushy and explained everything. He really was looking for the best price for me. I would recommend him and Eladio was a great salesperson that wasn't pushy and explained everything. He really was looking for the best price for me. I would recommend him and the dealership to anyone. More
by ApuleyoY
Employees Worked With
(JR) Eladio Garcia
August 12, 2016
Great Service Charles Honeycutt just started at the sales department, he handled the process patiently and was nice to us. Even though he was a beginner at the sale Charles Honeycutt just started at the sales department, he handled the process patiently and was nice to us. Even though he was a beginner at the sales department he did a good job. More
by Felipe71
Employees Worked With
Charles Honeycutt
August 11, 2016
Easiest car buying experience of my life. I hate car shopping. More than anything. But I would not hesitate for a second to return to driverselect.com. I found the exact car I had been look I hate car shopping. More than anything. But I would not hesitate for a second to return to driverselect.com. I found the exact car I had been looking for on the website. Inquired about it and received a very fast response. Jay Cooper was my sales associate and he patiently answered all (and there were quite a few) of my questions. He is very knowledgeable. I felt very at ease and under no pressure whatsoever. He did some numbers with me over the phone without having to pull my credit and they were spot-on. I gave him my deposit to hold the car, and 2 hours later i was at the dealership and the papers were ready to go. The car was in pristine shape as promised. I was there under an hour. He is the only one i had to deal with. I just can't say enough about how easy the process was. When i left, i couldn't believe i had bought a car. Very happy with the dealership and with Jay and i would highly recommend anyone who is ready to buy a car to go here first. Thank you so much...I LOVE my new Equinox!!!! More
by goldrush1969$
Employees Worked With
Jay Cooper
