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EchoPark Automotive San Antonio (New Braunfels)

New Braunfels, TX

4.6
322 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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3191 N Interstate 35 Frontage Rd

New Braunfels, TX

78130

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Showing 322 reviews

February 03, 2020

Terrible Customer Service At the beginning and the end the salesman was very nice. It was all the messiness in between. The only reason I continued was because I wanted the SUV More

by maryetta1121
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daron
Feb 04, 2020 -

EchoPark Automotive San Antonio (New Braunfels) responded

Maryetta - thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please give us a call at 210-951-3817 when you get the chance so we can discuss and gather some more information.

February 02, 2020

With a history of 13 vehicle purchases, this was by far the very best and the shortest. Vehicle prices are low for high quality vehicles and. overall we had an exceptional buying experience. Eric Harris ou More

by smittysang
Recommend Dealer
Yes
Employees Worked With
Eric Harris
Feb 04, 2020 -

EchoPark Automotive San Antonio (New Braunfels) responded

smittysang - with 13 vehicle purchases under your belt, it is great to see that we provided what you describe as your very best and shortest! Eric will be glad to read this wonderful review. We can't wait to see you again for number 14!

January 30, 2020

Great placeVery relaxed atmosphere Walked in not sure Great place Very relaxed atmosphere Walked in not sure of what vehicle we wanted, walked out with a great car at a exceptional price Thank y’all f More

by richinvests
Recommend Dealer
Yes
Employees Worked With
Monique Moreno, Peter and manager
Feb 04, 2020 -

EchoPark Automotive San Antonio (New Braunfels) responded

richinvests - It is great to see that you enjoyed our very relaxed atmosphere he at EchoPark New Braunfels! Thank you for sharing that this was your best car shopping you have ever been through, that means a lot to us! See you next time!

January 25, 2020

Great selection of cars at the lowest prices we found. The staff are awesome as well. They worked with us on financing on a day that the banks were closed. More

by Suzyw
Recommend Dealer
Yes
Employees Worked With
Monique and Cody
January 18, 2020

A++++ experience, Very helpful Staff. Easy and quick buying experience. Submitted my info online, quick response, no hassle pricing and a very good finance rate with one of there prime lenders... And my More

by Rroel20
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 21, 2020 -

EchoPark Automotive San Antonio (New Braunfels) responded

Rroel20, thank you for your kind review; we are happy to pass along your comments to Manny and our team here at EchoPark Automotive New Braunfels - Outlet Center! Congratulations on the new vehicle! Have an awesome day!

Jan 21, 2020 -

EchoPark Automotive San Antonio (New Braunfels) responded

Rroel20, thank you for your kind review; we are happy to pass along your comments to Manny and our team here at EchoPark Automotive New Braunfels - Outlet Center! Congratulations on the new vehicle! Have an awesome day!

January 16, 2020

I went to echopark because I saw a car online and I want to take at look, I didn't make a appointment but they take walk in, first they call the sale person experience Guide, my guide was awesome he explai More

by Cynthia
Recommend Dealer
Yes
Employees Worked With
Peter
Jan 21, 2020 -

EchoPark Automotive San Antonio (New Braunfels) responded

Rroel20, thank you for your kind review; we are happy to pass along your comments to Manny and our team here at EchoPark Automotive New Braunfels - Outlet Center! Congratulations on the new vehicle! Have an awesome day!

January 11, 2020

If I could give this place zero starts I would! After 4 hours of being there boom.... all of a sodden the bank won't fiance the car -with an excellent credit rating! The dealership wanted us to put down $2 More

by Christina.frankland
Recommend Dealer
No
Employees Worked With
General Manager
Jan 13, 2020 -

EchoPark Automotive San Antonio (New Braunfels) responded

Christina., we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (830) 214-7831 to speak to our Guest Loyalty team directly.

January 09, 2020

Best vehicle buying experience I've ever had. Everyone at EchoPark from Cliff my sales rep and every other member of their team I met was completely professional and very friendly. I never felt p More

by gods_hog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff McGuire
Jan 13, 2020 -

EchoPark Automotive San Antonio (New Braunfels) responded

Gods_hog, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive New Braunfels - Outlet Center. We are glad that Cliff are our team were able to provide you with excellent service and thank you for the recommendation. We hope you enjoy your new vehicle. Have an awesome day!

December 09, 2019

Took a village! All were so great to work with. Patience was key with us and that's what they were. We didn't expect to be car shopping so soon. Selection is wide and More

by carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daren, Peter, Cody and Issac
November 27, 2019

I was dreading having to deal with a car salesman, but from the moment we walked in the door, we felt welcomed and never pressured. Our sales guy (Cliff McGuire) was absolutely wonderful and was very pati More

by Brooks1906
Recommend Dealer
Yes
Employees Worked With
Cliff McGuire
Jan 28, 2020 -

EchoPark Automotive San Antonio (New Braunfels) responded

Hi Brooks1906, thank you for taking the time to leave a review for us at EchoPark Automotive New Braunfels - Outlet Center. We're happy to hear that Cliff and our team were able to exceed your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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