Echopark Automotive Sacramento

We helped my son to buy a 2021 RAV4 today. We saw an online price and drove 90 miles to test drive and purchase the car. We sat down with Dexter to review the paperwork for purchase. The price We saw an online price and drove 90 miles to test drive and purchase the car. We sat down with Dexter to review the paperwork for purchase. The price was $1700 more than we expected From the online price. They took the paperwork away after we questioned it and came back with a price that was $699 more we questioned this and they said it was for a Perma plate protection application. I indicated we did not want this and we want to purchase The car for the advertise price. Then Ben came out to explain things to us and there was no getting out of the 699 up charge. Then Chris came out and he also would not negotiate on the 699 up charge price for this thing called Perma plate. Chris said if we didn’t want the car we could leave and he confiscated the paperwork which I had been taking notes on. I myself was ready to walk over the 699 increase in price. My son and wife was paying for the car so they still wanted it. This is a poor way of doing business to attack on an extra $699 to every car and force you to pay it if you want that car, they do not indicate any part of the 699 up charge in the original online listing you need to go through the Buy online features to find out that they tack on 699 to every car. many of us know used car dealers are not known as being honest. This also is an indication of why when a car dealer needs to tack on extra charges to make more money.. In addition, this car comes only one key remote and we need to go spend $550 at the Toyota dealer to get an extra key remote. The car also has dangerous front tires and we need to spend $900 on new tires. there were no owners manuals included with the car. More

Amazing customer service from Dexter! Huge inventory! If your looking for a great service and honest people look no further Huge inventory! If your looking for a great service and honest people look no further More

Made the process easy and seem less! Love my new car. Thanks for everything Mike! Love my new car. Thanks for everything Mike! More

Rahul is very informative with car knowledge and he made sure i saved thousands on the car I bought, Also he beat carmax trade value by a thousand! Ask for him sure i saved thousands on the car I bought, Also he beat carmax trade value by a thousand! Ask for him More

Great guy explained everything well. Very respectful I recommend anyone who’s looking to buy a car to nick. Very respectful I recommend anyone who’s looking to buy a car to nick. More

This was such a pleasant experience. BillieDee is very patient with my questions. A calm cool collected demeanor. She seems like she fights for me to make the beat decision for my budge BillieDee is very patient with my questions. A calm cool collected demeanor. She seems like she fights for me to make the beat decision for my budget and it works all around. Didn't feel any pressure. I hope for all the best for her! Glad I came in exactly when I did. More

Rahul is very nice and educated. He knows a lot of information about cars and was able to answer all my questions. He also got my son a great approval as a first time buyer He knows a lot of information about cars and was able to answer all my questions. He also got my son a great approval as a first time buyer More

Billie was an amazing person to purchase with. She has made my car buying experience wonderful! She has made my car buying experience wonderful! More

Mike A was very helpful and worked with me to help me find the perfect car. Thank you again find the perfect car. Thank you again More

Larry was very helpful and got the job done . Thank you Larry appreciate all of your help with getting me in a car ! Thank you Larry appreciate all of your help with getting me in a car ! More