Eckert Hyundai

Small dealership, which I really liked. My sales advisor, Gavin Knighton, was able to concentrate on helping me find what I wanted. This was my first experience in purchasing a new vehicl My sales advisor, Gavin Knighton, was able to concentrate on helping me find what I wanted. This was my first experience in purchasing a new vehicle. I have been stressing for weeks on this, and when I walked in there after visiting another type of dealership, he was the first person I saw. He was kind, and showed me that he cared about what I wanted. He asked me what I was looking for and what I felt I needed in a vehicle and then took me outside to show me the Tucson. He NEVER pushed me into anything I wasn’t interested in. I deliver cakes at times and so the boxes are pretty tall. My concern was finding something that would fit a tall box. When I mentioned this to Gavin, he went back into the dealership and came back with a measuring tape. He measured the back of my vehicle and measured the Tucson. We were able to see that the Tucson was a little taller. Plus, it was easier to put the box in. The sales rep at the dealership I had visited before never questioned me on my needs or wants. Even though I mentioned what I needed. Gavin was very respectful in answering all my questions. Even after I left, he never called to bug me about it, he respected me as a new car buyer. I sent him tons and tons of emails with all sorts of questions. He answered each without hesitation. If I ever purchase another vehicle, I’ll see him again. The nice surprise was that right before I left with my new beautiful car, he asked me to make a list of any questions I may have and let him know and he would be happy to help me. Gavin went over and beyond what he needed to do. More

Best car purchase experience I've ever had. No big chain dealership markups or bloated add-ons. Just a fair price. Also, got a good offer for my trade-in. Could not have gone better. No big chain dealership markups or bloated add-ons. Just a fair price. Also, got a good offer for my trade-in. Could not have gone better. More

We puchased our beautiful Cadellac hat Eckert. It was a professional and fair transaction. These folks are honest and have integrity. It was a professional and fair transaction. These folks are honest and have integrity. More

I suggest that you do NOT put a deposit down on any vehicle. You will definitely NOT receive it back!! I placed a required deposit of $1,000 to hold a Palisade in transit, but found a better deal somew vehicle. You will definitely NOT receive it back!! I placed a required deposit of $1,000 to hold a Palisade in transit, but found a better deal somewhere else before the vehicle even arrived. Please know the time frame from the time I put the deposit down to the time I contacted them to let them know I found something else was less than one week (two of those days they were closed for Christmas). One of the owners, Mark Eckert, will NOT respond to emails. He offered a “store credit” that will be valid for one year. FYI I did not purchase a Hyundai and should not need $1,000 worth of parts on a brand new Toyota. At one point someone said, “don’t waste your time on her” in the background while on the phone. Since I did not have a transactional purchase with them, they should return my deposit. This is not the right way to do business. More

Incompetent and dishonest to say the least - they will offer to bribe you do take your truthful reviews down and not follow through. They also went through my wife’s dash cam and removed all evidence vid offer to bribe you do take your truthful reviews down and not follow through. They also went through my wife’s dash cam and removed all evidence video of the situation, as well as the days prior - creepy and sketchy. It would be different if they unplugged the camera while they worked on the car but wow. More

STAY AWAY! This place is extremely dishonest. I took my car in when Hyundai issued a recall/service campaign, and the check engine light has been on ever since This place is extremely dishonest. I took my car in when Hyundai issued a recall/service campaign, and the check engine light has been on ever since they touched it. In addition to the recall, I have taken it to them two additional times to get them to fix what they damaged when they were performing the service campaign. The last visit they wanted me to pay for some phony repair that they claim is a "coincidence", all to fix their mistake. The service manager Dylan Hulme refuses to make it right for the customer. I would give this place MINUS 5 stars if I could. More

Matt Garretson was a dream of a car sales guy - so knowledgeable, personable, and non-pushy. He didn’t try to upsale, smooth talk or talk down other cars or dealers. Go to Eckert, ask for Matt and hav knowledgeable, personable, and non-pushy. He didn’t try to upsale, smooth talk or talk down other cars or dealers. Go to Eckert, ask for Matt and have a pleasant car buying experience! More

Lindsey Woods is a total dream to work with! She was straight forward, honest, and very personable. I enjoyed working with her to purchase our new (to us) vehicle. Highly recommend working with her! Tha straight forward, honest, and very personable. I enjoyed working with her to purchase our new (to us) vehicle. Highly recommend working with her! Thank you for everything, Lindsey!! More