Ed Corley Ford Lincoln Mercury

⚠️ You’ll regret going here! ☢️ Dealt with this Dealer for 6 , LONG years. You are better off driving to ABQ, Santa Fe, Farmington or Arizona. Their sister dealership in Gallup, ☢️ Dealt with this Dealer for 6 , LONG years. You are better off driving to ABQ, Santa Fe, Farmington or Arizona. Their sister dealership in Gallup, Champion, is no better. Most of the time the phones have issues, no answer during business hours, not even voicemail. AWFUL *️⃣ They have ZERO idea of what any semblance of CUSTOMER SERVICE is. They are ABSOLUTELY the MOST RUDE people I’ve dealt with at ANY Dealership. You can stand at the desk and it is like they see through you, on their phones, standing around, chatting and joking (can hear convo’s), doing nothing, and wont address your presence. They make you wait around with no sense of urgency or trying to get work done, just EXISTING in the space of the building, drawing a $$ check, not earning one. Frequent turnover or lack of employees. At one point this year they had 1 technician and a Service Manager. Couldn’t get to a ticket for weeks at a time so couldn’t bring vehicle in for repairs. 🗣️ The newest young girl in “Service” ** ALLISON** is inept, unskilled, little to no knowledge about auto anything, and seemingly thinks she is the General Manager of the entire Dealership. She speaks extremely condescending, supercilious, patronizing, pompous and has literally yelled loudly at me, and hung on the phone up on me twice. When talking about my issue, was RUDE, CONDESCENDING, OFFENSIVE, HAUGHTY. In person, was crude, dismissive and reinforced that my observation and verbiage is on point. 📌 This is a consistent attitude throughout this Dealership Family/Employees, to include the Owner, Stacey Corley. I’ve purchased at least 18 cars, all over the country, different brands from Chevrolet, Ford, Toyota, BMW and Lexus, and I’ve even financed through Ford. This “place” tops the WORST (especially in SERVICE DEPT) in customer interaction, caring about the needs of the customer or communication along the way. As well: timely, accurate, thorough, follow through or finding the issue, attempting to replicate instead of saying it’s “intermittent” and charging you for diagnosis, even when UNDER *FORD MANUFACTURER WARRANTY*! Don’t walk, but RUN to a different Dealership, as once you get stuck, you’ll recall this post. More

The service I received from Faye Corley was very professional and pleasant. Her knowledge of the car was excellent. professional and pleasant. Her knowledge of the car was excellent. More

We weren’t sure what would happened other than sharing some good laugh and good sale person Kevin some good laugh and good sale person Kevin More

Great dealership everybody treated me really nice would advise anybody to come to Ed Corley Ford you get a great deal have a happy day advise anybody to come to Ed Corley Ford you get a great deal have a happy day More

Always quality service I took my son's car in for services. It had been sitting idle for over two years while he was going to school in Rome, Italy. They put on four new t I took my son's car in for services. It had been sitting idle for over two years while he was going to school in Rome, Italy. They put on four new tires and changed the fluids for me as requested. Them Johnathan Sanchez told me he was going to give me free tire repair for the life of the tires and free tire rotations. Oh and then, they washed the car as well. Needless to say I will keep taking my cars to Corley Ford for all my services needs. More

Great service, friendly staff We were traveling cross country When a problem occurred. Luckily we saw Ed Corley ford from the interstate. The service guys got us right in and back We were traveling cross country When a problem occurred. Luckily we saw Ed Corley ford from the interstate. The service guys got us right in and back on the road in record time. Very friendly and kept us informed the whole time More

We love Ed Corley Ford Had a great experience with the employees. They have been helpful and offered good customer service during the purchase of a new vehicle. I'd highly r Had a great experience with the employees. They have been helpful and offered good customer service during the purchase of a new vehicle. I'd highly recommend Ed Corley Ford. More

We love Ed Corley ford We love Ed Corley cause their great bunch of people to work with in purchasing new auto , they help and work with you on buying a new car . It been gr We love Ed Corley cause their great bunch of people to work with in purchasing new auto , they help and work with you on buying a new car . It been great every time we been here , it our third time buying a car from them More

Excellent customer service They have been tremendously helpful and offered stupendous customer service during the purchase of my brand new vehicle. I'd highly recommend them and They have been tremendously helpful and offered stupendous customer service during the purchase of my brand new vehicle. I'd highly recommend them and will refer my friends and family. More

Awesome service Great service. Went in for oil change and had it done in no time. Service people were great. Will be back for sure. Thanks Ed Corley Ford. Great service. Went in for oil change and had it done in no time. Service people were great. Will be back for sure. Thanks Ed Corley Ford. More