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Ed Hicks Nissan

Corpus Christi, TX

4.9
745 Reviews

3000 South Padre Island Drive

Corpus Christi, TX

78415

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745 Reviews of Ed Hicks Nissan

June 07, 2018

My experience My experience at ed Hicks was great no one was pushy everyone was patient from the beginning to the end. All your staff were out standing More

by JSANMIGUEL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Garza, David Villarreal
June 07, 2018

Recall fix done smoothly and quickly I always have a good experience with this dealership. Particularly, Ben Garcia is very helpful, efficient and really on top of things. He works with More

by wineonthebeach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Garcia
June 07, 2018

Almost 12 Hours Made a reservation for service (oil change, wash, other recommended services), dropped it off 7:30 am. Got call before 11 regarding some other recomme More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rep name Started with J
Jun 08, 2018 -

Ed Hicks Nissan responded

Hi SB, We appreciate the time you took to leave us feedback. We're always looking for ways to improve our services so that our customers leave with a positive experience. We'd like an opportunity to address your concerns if you could give us a call at 866-739-9517. Thank you.

Jun 21, 2018 -

Ed Hicks Nissan responded

Dear Sir, Thank You for your response. We appreciate your feedback. I am sorry to hear that your recent service visit feel so far below your expectations and our standards. More importantly I equally sorry to hear they we have lost a long time customer. I would like the opportunity to address your concerns personally. I would like to put every effort forward to reestablish your confidence and trust. I can be reached by email, ktrammell@edhicks.com, or if you would prefer a phone conversation, (361)-654-8595. I will look forward to hearing from you. Kyle Trammell General Manager Ed Hicks Nissan

June 07, 2018

Fast and friendly Loved everything about the service except the prices. No coupons or discounts for diesel trucks. Other than that, fast and friendly service. Servic More

by shk1035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
June 06, 2018

Professional and quick! Drove in to have my oil changed, friendly young man greeted me, changed my oil, rotated my tires, patched a nail hole in on of my tires and washed my More

by RXAVIER117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Angeles
June 06, 2018

Service is good, process is HORRIBLE! I came in for an AutoButler application, oil change and tire rotation. The work was completed, but the tech left greasy or sweaty smudges all over th More

by DAPHNE.MOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Garza, Service Desk Receptionist
June 06, 2018

Very nice and helpful Mr. Garza was very nice and courteous, explained everything. He asked if I needed anything also offered coffee and water also ask if I needed the shu More

by sylmej453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Garza
June 06, 2018

Great experience, great waiting area, techs knew what they were doing ,my car and I appreciate the work done, thanks Ed xxxx keep it up I'll be back More

by MINCANALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Babendereade
June 06, 2018

Screwed again After an awful experience last time, I stupidly expected a different result. NEVER AGAIN Service guy friendly but they just want to sell you stuff More

by EKSDOGLOVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I forgot
Jun 08, 2018 -

Ed Hicks Nissan responded

Hi EKSDOGLOVER, Thank you for taking time out of your day to leave us feedback. We are always looking to improve our services to ensure a positive customer experience. Please give us a call at 866-739-9517 as we'd appreciate the opportunity to discuss your experience further.

June 06, 2018

Great fast service Express center is wonderful!! Great for single women who work!! Will recommend to all my friends. I live out of town so the fast service is important More

by MATTIE_DARLING55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leah at the check in station. , Chris Jordan, Joe Navejar
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