Ed Hicks Nissan

Awesome Mike took excellent care of my son's car. I am moving him to lubbock for college and need to make sure he was going to be safe, Mike eased all my co Mike took excellent care of my son's car. I am moving him to lubbock for college and need to make sure he was going to be safe, Mike eased all my concerns Thanks More

Ben is the example of Professionalism Took my car in for the first time to Ed Hicks. Moved here from Houston where I had great experiences with the Nissan dealership there. Ben was m Took my car in for the first time to Ed Hicks. Moved here from Houston where I had great experiences with the Nissan dealership there. Ben was my advisor and took care of my vehicle as if it was his own. Communicated with my continuously and returned calls timely. Highly recommend this dealership, but especially Ben as an advisor. More

Courteous service Service writer was courteous and well informed as he prepared me for the service. Can't say the same for the person who checked me out. She was not Service writer was courteous and well informed as he prepared me for the service. Can't say the same for the person who checked me out. She was not at all as good as the person who helped me initially. And, the price was excellent. All under warranty so I had to pay zero. More

A positive experience as always. A courteous staff and service writer, ensured that desired service and requirements were met. A clean organized facility with easy access and control A courteous staff and service writer, ensured that desired service and requirements were met. A clean organized facility with easy access and control to ensure safety. More

A long time customer, return because of excellent service. A friendly atmosphere with professional staff and a clean organized facility. Have been a customer for close to ten years and return because of pos A friendly atmosphere with professional staff and a clean organized facility. Have been a customer for close to ten years and return because of positive experiences and Products. More

in and out fast I would buy another car from this dealership for sure. my maintenance is done so fast and the staff is very friendly and very helpful I would buy another car from this dealership for sure. my maintenance is done so fast and the staff is very friendly and very helpful More

Our guide in time of need Leah was amazing, she helped us from the moment we arrived to the moment we left, answering all our questions about our Rogue. She got us a ride to th Leah was amazing, she helped us from the moment we arrived to the moment we left, answering all our questions about our Rogue. She got us a ride to the mall so we could go shopping while our car was being serviced. Also glad to see the waiting room has more and better chairs and a better layout. More

New car sale Frank was most helpful in all my questions he even dealt with my issues with my brand new murano. I would recommend frank to anyone looking for a car Frank was most helpful in all my questions he even dealt with my issues with my brand new murano. I would recommend frank to anyone looking for a car More

Fantastic Great Salesperson! He took the extra time to make sure we were satisfied. Will ask for him by name if & when we need to buy another vehicle. Great Salesperson! He took the extra time to make sure we were satisfied. Will ask for him by name if & when we need to buy another vehicle. More

A little dissatisfied This is the 2nd time I take my car in and the problem can be duplicated. This time there was a clicking noise to the drivers front tire when reversing This is the 2nd time I take my car in and the problem can be duplicated. This time there was a clicking noise to the drivers front tire when reversing and when I go forward to straighten the wheel there was a clicking sound. I dropped it off at 8:30am called at 2:30pm for an update and was told car was just taking out for test drive. Got a call A little after 5pm that they couldn't hear any noise but offered I could go back because it was close to 6 to ride with tech to show him what I was hearing . Car also had a oil change and tire rotation. As soon as I drove off noise was still there and now on passanger front. Also noticed a little nick of paint off by the gas tank. I am very busy mother school is going to start. I have kids in all kinds of sports and I am up and down all the time that I rarely have time to go take my car back. I got no update on my car. I had to call and didn't get a diagnosis until after 5pm. If my car wasn't ready I was going to need a rental. Now I have to Try to find another chance to drop it off and that Is extremely difficult. Joseph was really nice though. He always is. More