These comments serve to express our sincere appreciation for the outstanding sales service given to us throughout our recent car leasing transactions. We have bought/leased Ford vehicles throughout the years. We found this time around that we could financially do better on leasing a Lincoln, hence our recent transactions.
We leased two MKC cars from Ed Howard dealership in Sarasota, FL, without ever previously meeting or visiting the dealership. We could not be happier; this was the best car-buying experience we have ever had. The Lincoln Brand Champion, Jim Halas, assisted us through all facets of the lease. His professional demeanor, attention to detail, and exceptional service is what will make us go back to him and Ed Howard Lincoln. We cannot express how extremely professional and well-versed Jim is in the "ins and outs” of Lincolns. He made the leasing go smoothly and effortlessly; everything was done first class.
We believe that every business is built one customer at a time. Customer loyalty and trust are both earned though deeds not good salesmanship alone. Whereas, Jim is indeed a good salesman, this serves to confirm that he has earned our trust and loyalty. We feel certain that we will be leasing many fine cars from him in the future.
Thanks again to Jim for being our trusted car advisor; he exceeded our expectations and delivered on his promises.