Ed Howard Lincoln

My initial relationship with this dealer was very bad, but after going to dealer and test driving a car of interest and informing Tom of my bad experience, he responded professionally and assisted me in t but after going to dealer and test driving a car of interest and informing Tom of my bad experience, he responded professionally and assisted me in the purchase process. I still paid more than I wanted, but I needed a car and was not interested in getting into a long negotiation process. Tom did a good job and overall experience was good. More

Altough I did not buy a vehicle, i wish to tell you that Matt bent over backwards to help a guy from Cape Cod attempt to buy A car.His professionalism, courtesy, and help was appreciated by me.When I retur Matt bent over backwards to help a guy from Cape Cod attempt to buy A car.His professionalism, courtesy, and help was appreciated by me.When I return to Sarasota I will certainly look Matt up if I wish to buy a car.I have used this dealership for service over the years and have always been satisfied. Tim Lyons Dennis MA More

Steve made my purchase/trade process very easy. He listened closely to our needs in a recent model used car and presented choices which matched perfectly. He explained all the new features patiently. listened closely to our needs in a recent model used car and presented choices which matched perfectly. He explained all the new features patiently. I am confident in his research for us and am very pleased with the purchase. Accommodating friendly while respecting our wishes and inputs at all times. Professional and responsible. Thanks More

Always very friendly and knowledgable...gives good deals...makes suggestions that make sense...very quick response to problems...quality vehicles...remember their customers personal likes and dislikes deals...makes suggestions that make sense...very quick response to problems...quality vehicles...remember their customers personal likes and dislikes More

Dana knew his product, great personality, followed up when needed, would definitely go back to him when needing a new auto to lease or buy. when needed, would definitely go back to him when needing a new auto to lease or buy. More

We moved to Florida a year ago and started bring our car to Ed Howard Lincoln for service. Everyone has been friendly and completely professional. Lenore explains everything that they do to the car and alwa to Ed Howard Lincoln for service. Everyone has been friendly and completely professional. Lenore explains everything that they do to the car and always follows up with a phone call to make sure we were satisfied with our service and if there else she can do for us. Steve Fine also stops by the waiting room to make sure every thing is going okay with our service and if we need anything. We were traveling on I-75 coming back from Miami when we hit a 5 gal. bucket of paint sitting in the road. The bucket was stuck under car which we managed to remove. We took the car to Ed Howard so see if we had any damage under the car and Steve and Lenore immediately took the car back and put it up on the rack and made sure a thorough inspection was performed.. Lucky for us all was well . More

Being a walk-in new customer at Mazda, I am writing to tell you the great experience I had at your dealership in Sarasota. Buying a car as a woman can be a difficult task due to the male chauvenism that w tell you the great experience I had at your dealership in Sarasota. Buying a car as a woman can be a difficult task due to the male chauvenism that we can encounter. None of which I found at this dealership. Everyone was very accommodating, professional, kind and staff always went the extra mile to satisfy the customer. I was very impressed with your staff's knowledge to make the process of buying a car a smooth operation- from sales to the closing! A very nice touch: Adam continually checked in on us to answer questions, made sure we did not need anything and made sure the staff was on task. Kiddos to Adam!! I returned to check a indicator light problem and was given the same professional, informative and kind service from the manager to the service man. "I will spread the word about Ed Howard Mazda dealership !!" Thanks to all the staff. I am sure I missed a few names. Dayle K. Renalds More

Dana Sochacki was extremely knowledgeable, professional and provided me with exceptional customer service. I would definitely recommend Dana to anyone interested in purchasing a car. He definitely goes a and provided me with exceptional customer service. I would definitely recommend Dana to anyone interested in purchasing a car. He definitely goes above and beyond in providing excellent customer satisfaction. More

We were interested in updating our vechicle and stopped at Ed Howard to see a preowned MKZ. We were introduced to Jim Halas and were treated extreamly well. He spent a great deal of time explaining the var at Ed Howard to see a preowned MKZ. We were introduced to Jim Halas and were treated extreamly well. He spent a great deal of time explaining the various features of the MKZ and made sure all our questios were addressed. I would reccommed Ed Howard and especially Jim Halas. We had a few special requests and Jims answer was "no problem". He certainly had a can do attitude and made sure we were completely satisfied. We look forward to our future relationship with Ed Howard and especially Jim Halas. More

We recently purchased a 2013 Lincoln MKX from Ed Howard Lincoln. Jim Halas was the Lincoln Brand Champion (sales representative) who was very instrumental in our decision to purchase the car. We were Lincoln. Jim Halas was the Lincoln Brand Champion (sales representative) who was very instrumental in our decision to purchase the car. We were very pleased with the service we had received once before from Jim and were happy to work with him when we decided to purchase a new MKX. My husband test drove at least 5 other cross-over vehicles and I test-drove the Lincoln and the Cadillac SRX. I preferred the Lincoln MKX. When Jim first introduced the 2013 MKX to us he carefully explained the physical exterior differences between our 2010 Lincoln MKX and the 2013 MKX. It was refreshing to see Jim’s excited attitude about the new look of the 2013 MKX. When we got into the car and before we left the parking lot to test drive the car, Jim made sure we understood all the functions necessary for safety. He pointed out the upgrades and significant changes in the interior of the 2013 MKX from our 2010 MKX. He also patiently answered our questions while we were driving. When we returned to the dealership, Jim carefully explained the Navigation-Entertainment-Telephone system in the car and again answered all our questions. Jim knows the vehicle thoroughly and is able to clearly explain the workings of the vehicle to a non-techy person. He doesn’t need to bad mouth other cross-over vehicles in order to sell the Lincoln. He obviously believes in the quality of Lincoln vehicles and conveys his confidence in the company which is encouraging to a prospective buyer. Jim has a beautiful smile, engaging personality, and seems to have a genuine desire to do the most he can to satisfy his customer and his dealership and bring the two together in a happy relationship. We would certainly work with Jim again to buy another vehicle from Lincoln. We will also recommend Jim to our friends and acquaintances who may be ready to purchase a car. He is an asset to the dealership. More