Ed Howard Lincoln

I signed the paperwork for the deal, the financning manager realized he misread the mileage and handed me my money back (all of it in cash after I signed a contract) and told me he was no going to hono manager realized he misread the mileage and handed me my money back (all of it in cash after I signed a contract) and told me he was no going to honor it. I HAVE NEVER BEEN TREATED LIKE THIS IN MY ENTIRE LIFE AND I WILL NEVER SET FOOT ON THEIR PROPERTY AGAIN. I hired a lawyer to let them deal with their crap. More

After Vince Butera, the service manager, totaled my Navigator while joy riding in a rented mustang inside the service building, I was threatened, told that if I caused trouble I would be blackballed at Navigator while joy riding in a rented mustang inside the service building, I was threatened, told that if I caused trouble I would be blackballed at 15,000 Ford/Lincoln dealership worldwide, I was lied to, and after four weeks of fighting an uphill battle with unresponsive people, I was sold a sub-standard replacement vehicle and basically told to get lost. The management personnel was despicable and treated me with the utmost disdain, Ed Howard never had the courage, the courtesy or the social grace of even sending me an apology. All I wanted was for them to make it right. This is the worst dealership with which I ever dealt. More

Brough in vehicle for oil change and tire rotation and wheel balancing. Balancing was never done even though charged for as old weights were never replaced. Took vehicle back only to have tech scratch rim wheel balancing. Balancing was never done even though charged for as old weights were never replaced. Took vehicle back only to have tech scratch rims and advised service manager who has been there over 30 years and did nothing, Would never bring vehicle back again. Also you cannot contact Ed Howard to discuss this and a few other things. Guess hes to big to take the call or he must be busy writing that sports article that goes in his advertisements. No time for the customer. More