Ed Koehn Ford Lincoln

Bad Service Service Dept misdiagnosed my vehicle then charged me $95 diagnosis fee. Told me they couldnt find source of front end noise but wanted me to give them Service Dept misdiagnosed my vehicle then charged me $95 diagnosis fee. Told me they couldnt find source of front end noise but wanted me to give them permission to replace front rotors for $459 to see if that fixed the noise and if it didnt they would keep looking. Took it to an independant mechanic who diagnosed it as transmission failure and said vehicle is still under warranty so take it to another Ford Dealer to be repaired More

Excellent Service As always, the Service Department at Ed Koehn did a great job on my car. Everyone is very helpful and friendly. I always recommend this dealership! As always, the Service Department at Ed Koehn did a great job on my car. Everyone is very helpful and friendly. I always recommend this dealership! More

Excellent service. Everyone is friendly and helpful. Very good crew. I highly recommend your dealership. I appreciate the extra things that are done for each customer. good crew. I highly recommend your dealership. I appreciate the extra things that are done for each customer. More

Recall Taken care in attentive manner acknowledged by my salesman Matt Babcock referred to Jamie for appt. Never had a disappointing experience and treate Taken care in attentive manner acknowledged by my salesman Matt Babcock referred to Jamie for appt. Never had a disappointing experience and treated with respect More

Fantastic service as always. Love my new Escape SEL and my salesman Mitch was THE BEST!!! Knowledgeable about what I wanted and very courteous. Thank you Mitch! my salesman Mitch was THE BEST!!! Knowledgeable about what I wanted and very courteous. Thank you Mitch! More

Great service from purchasing our new edge all the way up to this latest time getting an oil change. The staff is always pleasant whoever you talk to, service, sales, great dealership. to this latest time getting an oil change. The staff is always pleasant whoever you talk to, service, sales, great dealership. More

When I go in for an oil change they are friendly, soeedy, and efficient. They went through entire check list and explained results. My carnation made my day. and efficient. They went through entire check list and explained results. My carnation made my day. More

Excellent customer service, very happy. Always friendly service, employees always say hello and thank you. They want you to be happy and satisfied with there service and make sure it is rig Always friendly service, employees always say hello and thank you. They want you to be happy and satisfied with there service and make sure it is right from the oil change service to the sales people to finance. Number one in my book. More

Friendly and Helpful I price shopped the specific vehicle I wanted and Ed Koehn had one in stock. Mitch asked me to come in and they would take care of me. Took care of I price shopped the specific vehicle I wanted and Ed Koehn had one in stock. Mitch asked me to come in and they would take care of me. Took care of all the items and we were able to come to a deal and I came home with a new F150. Felt the price and trade in price was fair without excessive negotiation and everyone was a little helpful. Mitch was very responsive and even answered one question after hours, which was helpful. Overall good experience. Will give them a chance to earn my business in the future. One accessory item wasn't in stock but Mitch promised to get it delivered. More

A pleasure to work with. Took care of everything I needed done before leaving on my trip to Florida. They always give me fantastic service. done before leaving on my trip to Florida. They always give me fantastic service. More