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Ed Koehn Ford Lincoln
Greenville, MI
87 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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87 Reviews of Ed Koehn Ford Lincoln
April 17, 2019
Excellent service. They made my experience purchasing my first new car really pleasant and easy. When I told them what I was looking for they had several on hand for me They made my experience purchasing my first new car really pleasant and easy. When I told them what I was looking for they had several on hand for me to look at. They were not pushy and let me take my time. More
by TIFFANY SATISFIED CUSTOMER
Employees Worked With
Mitch Stressman
Helpful March 15, 2019
Ed Koehn ford service Brought my 2008 f350 6.4l diesel to them for service on my truck and have new turbos put on. We got truck back and not even 2 hrs later the truck caug Brought my 2008 f350 6.4l diesel to them for service on my truck and have new turbos put on. We got truck back and not even 2 hrs later the truck caught on fire and had numerous police agencies looking for my truck due to it on fire. Had it towed back to them and was called a liar saying no fire to the truck. We went to Secretary of State for help and just last week got a call from them saying the mechanic WASNT EVEN LICENSED TO DO THE WORK. Dave white is the biggest xxxxxxx that I have ever met. I wouldn’t recommend this dealership to my worst enemy. Also tried talking to Ed Koehn himself and he was a xxxxx and wouldn’t even talk to us. Never again More
by Cedar springs guy
Employees Worked With
Dave white, Jordan Hunting
September 05, 2018
Beautiful lemon Platinum beautiful junk that began to fall apart the moment I signed the dotted line and they stand behind nothing.... they could have tried to fix wh Platinum beautiful junk that began to fall apart the moment I signed the dotted line and they stand behind nothing.... they could have tried to fix what they said was working on it when they sold it to me More
by Hippie
Employees Worked With
Jamie Chapin
August 01, 2018
Great Customer service Ive bought several vehicles from Ed Koehn Ford. They are all around the best dealership i have ever bought from. They go above and beyond. If ur in th Ive bought several vehicles from Ed Koehn Ford. They are all around the best dealership i have ever bought from. They go above and beyond. If ur in the market new or used go in and ask for “Shep”. He will take great care of you. More
by Fordguy
Employees Worked With
Pat Sheppard
March 26, 2018
Family atmosphere I called Ed Koehn ford and my salesman was Patrick Sheppard, he was able to match the competitor's price. Patrick was easy to work with, and everyone I called Ed Koehn ford and my salesman was Patrick Sheppard, he was able to match the competitor's price. Patrick was easy to work with, and everyone at the dealership was friendly and helpful. I was given a tour of the dealership and met many employees. I also am employed at a service providing business and I have never experienced the level of service that Ed Koehn Ford has to offer. So if you want to be treated like family with honesty and integrity go see Patrick at Ed Koehn. More
by Newaygokid
Employees Worked With
Patrick Sheppard, Jamie Chapin
January 02, 2018
Renewed Faith in Ford Service I have been a devoted Ford customer and I currently own nine vehicles (all Fords- Two mustangs, Two F150’s, F250, Flex, Escape and Two F100’s). Last y I have been a devoted Ford customer and I currently own nine vehicles (all Fords- Two mustangs, Two F150’s, F250, Flex, Escape and Two F100’s). Last year I bought a new Mustang and a new Flex – Love the designs, the power, and very happy with the features. With all of that said, I have been very disappointed with the service of a dealership in Grand Rapids. They have diagnosed the issue without driving it – called and said it was fixed without verifying it (Got there to pick it up and there was literally no change done to the vehicle – the comment from the technician was “I thought it would fix it”) Sorry, I digress….. Now, I was stuck heading north to go snowmobiling and my truck just stopped running. I called around to see if there were any shops that had available time and ED Koehn Ford in Greenville was the only place that had time available. I was very skeptical due to the last 4 times I had work completed by a Ford dealership but I reluctantly sent the truck there. Let me tell you… I was very pleased and amazed with the communication by Jordan and the level of service by Taylor. They test my truck, called around to other service stations for similar potential causes, made a change but because it didn’t fix the issue, they didn’t charge me the labor. This was a big surprise and I cannot sign the praises of the service department. You have given me hope that not all service centers are incompetent. Thank you guys!!! More
by David
Employees Worked With
Jordan, Taylor
October 25, 2017
Excellent experience Second time leasing a brand new vehicle and have never had an issue. Patrick was an AMAZING car salesman who really cares! He went out of his way to h Second time leasing a brand new vehicle and have never had an issue. Patrick was an AMAZING car salesman who really cares! He went out of his way to help us every step of the process. More
by Ricki1995
Employees Worked With
Patrick
May 25, 2017
Excellent Experience Purchased a 2017 F-250 Super Duty Powerstroke off the lot. Haven't been to a dealership in many years for a purchase. I found my experience to be very Purchased a 2017 F-250 Super Duty Powerstroke off the lot. Haven't been to a dealership in many years for a purchase. I found my experience to be very good. The staff was friendly and knowledgeable. I worked with Salesman Patrick Sheppard. He was very helpful and was able to answer all my questions. I would highly recommend this dealership to anyone. They have a HUGE inventory to choose from also. More
by tcarnes68
Employees Worked With
Patrick Sheppard
February 07, 2017
Bad service We want to buy a 4 or all wheel drive. But the dealer sold us a front wheel drive, and kept on tell us it is a all wheel drive. After we find out, the We want to buy a 4 or all wheel drive. But the dealer sold us a front wheel drive, and kept on tell us it is a all wheel drive. After we find out, they don't admit that. Then they try to lease us a 2017 new car. After the lease approve, they don't allow us to lease, just want us to buy. It is really bad to do business like this. More
by yy
Employees Worked With
Brian Spendow
April 26, 2016
Buyer beware! They had a truck online that I was interested in. I had them drive it from the Rockford dealership so I could drive it in Greenville. I drove an hour They had a truck online that I was interested in. I had them drive it from the Rockford dealership so I could drive it in Greenville. I drove an hour and a half to drive this truck. I texted the salesman before leaving home that I was leaving and he told me the truck was there. As soon as I got there he then told me the truck was not the same one that it showed online. The pictures were wrong and that truck sold long ago. He only told me as soon as I got there and didnt tell me before leaving that it was the wrong truck. They did nothing to help me or make it right with me. They show cars online that are not what they have in stock! Wasted a very nice day at a dealership that got me no where. The owner should always try and make it right with someone trying to give him his business. More
by Truckguy2015
Employees Worked With
Salesman
