
Ed Martin Honda
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,072 reviews
We were sold a warranty on a vehicle and told it covered things it did not and was fully transferable and it was not and we were never notified of a MANUFACTURER'S DEFECT. When we did discover this problem things it did not and was fully transferable and it was not and we were never notified of a MANUFACTURER'S DEFECT. When we did discover this problem, we immediately went to Ed Martin and found out Honda would not cover the defect even though it was not due to any care we had given the car. Phone calls were promised to be returned by Dave Sonaman and never were, though I called about 30 times, I could never get through to him, even voicemails were not returned. If the head management can not keep their word, it would then be expected that a warranty sales person and the service department would not be honest as well if that is what is modeled to them. It is very sad for Honda that such a dealership and such employees are representing their name. We will be sure to never purchase a vehichle from Ed Martin again and educate others so they do not make the same mistakes. And if this is how Honda stands behind their vehicles, I doubt we will ever purchase a Honda. You would think a company would stand behind a manufacture's defect, rather than leaving the consumer to be hurt. More
I was curious about the different makes and models. After I asked what the manager called "too many questions" he told me that I was "wasting his time" and that he didnt like the way I "did business." After I asked what the manager called "too many questions" he told me that I was "wasting his time" and that he didnt like the way I "did business." His offer was $4300 above invoice. After yelling at me in the show room in front of other customers and embarrasing me he just walked away leaving me in an awkward position. I bought a Honda 3 days later from a different dealer. I love Hondas, but I would suggest looking elsewhere until Ed takes some anger management courses. More