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Ed Morse Auto Plaza - Service Center

4.9

86 Lifetime Service Reviews

10133 US Highway 19, Port Richey, Florida 34668

86 Reviews of Ed Morse Buick, GMC, Mazda Port Richey - Service Center

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November 09, 2018

"bit different from my michigan "

- renovation

the reception area is outside under a canopy. not so in michigan its a drive in bay . here they hand wash your car .in michigan it a drive though type mechanical car wash

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry Kirtley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 09, 2018 -

Ed Morse Auto Plaza responded

Thank you for taking the time to share your experience. We appreciate you. Ed Morse Corporate Offices

November 07, 2018

"Service"

- mcnulje

The service department conducts themselves in an extremely professional manner. I’ve only visited the service department twice but have been extremely pleased with the quality of service both times.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Terry Kirtley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 07, 2018 -

Ed Morse Auto Plaza responded

We're so glad to hear it! Thanks for the wonderful review. We're happy to hear that our team is providing you with such excellent customer service. Ed Morse Corporate Offices

October 15, 2018

"awesome service"

- gerilee

Bill is awesome. My car is taken care of in a timely and expert manner. I feel valued as a customer. I recommend Bill to everyone.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Balsamo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sal DiBartolomeo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Mercer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 15, 2018 -

Ed Morse Auto Plaza responded

We're so pleased to hear it! Thanks for taking the time to share your experience. Ed Morse Corporate Offices

October 14, 2018

"routine maitntence of a 2012 Buick Regal"

- wwca54

The scheduling was very easy and there were 2 conformation calls prior to the appointment. The requested work was preformed in a timely fashion. Something extra was needed but my approval was needed first....very honest. The final price was reasonable with a complimentary car wash at the end. Overall it was a favorable experience.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 15, 2018 -

Ed Morse Auto Plaza responded

Thanks for the great review! We appreciate you taking the time to share your experience and if you need anything further, please let us know. Ed Morse Corporate Offices

October 04, 2018

"Excellent "

- Brittany

They were very helpful. I was in and out in a timely manner. Hector was very knowledgeable and answered all my questions. Just excellent service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Hector Collazo, Jr.
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 04, 2018 -

Ed Morse Auto Plaza responded

That's what we love to hear! Thanks for the great review, Brittany! Please let us know if you need anything. Ed Morse Corporate Offices

October 02, 2018

"Awsome thank you "

- Suzo

Great dealership thanks, I was informed all thru the process and that was very informative I want my Buick to last a long time,sincerely Susan norris

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 02, 2018 -

Ed Morse Auto Plaza responded

Thanks, Susan! We appreciate you taking the time to share your experience. Please let us know if you need anything. Ed Morse Corporate Offices

September 27, 2018

"new lease "

- ssteel890

well went in for a oil change, and my lease was almost up so I talked with Mark and ended up going home with a new lease and a new 2018 GmC . very happy great suv .

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 28, 2018 -

Ed Morse Auto Plaza responded

Congratulations on your new 2018 GMC! Thank you for the excellent review and for being such a great customer. We appreciate you and look forward to your next visit. Ed Morse Corporate Offices

September 22, 2018

"service repair"

- sharon

The repair needed was done accurately and in a timely manner as promised. The price was charged at an agreeable rate by Bill. Thank you

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 24, 2018 -

Ed Morse Auto Plaza responded

We are happy to hear that, Sharon! Thanks for taking the time and letting us know. Ed Morse Corporate Offices

September 21, 2018

"Class act very professional"

- JJ

the dealership gets you in and out with a clean vehicle as soon as possible and is a very clean place to wait for your vehicle.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 21, 2018 -

Ed Morse Auto Plaza responded

We are thrilled to hear it! Thank you for the kind words. Ed Morse Corporate Offices

September 19, 2018

"Great service- knowledgeable team"

- Hstreete

Professional & knowledgeable. I came in for oil change & tire rotation. They were explanatory in service completed. They came out twice with updates. They washed & cleaned my car before returning it to me. Highly recommend.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Ed Morse Auto Plaza responded

We're glad to hear it! Thanks for taking the time to share your experience. We appreciate you. Ed Morse Corporate Offices

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