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Ed Morse Auto Plaza - Service Center

4.9

76 Lifetime Service Reviews

10133 US Highway 19, Port Richey, Florida 34668

76 Reviews of Ed Morse Buick, GMC, Mazda Port Richey - Service Center

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September 15, 2018

"Recall repair Plus! "

- Zoom zoom x2

Hector was friendly, informative and seemed genuinely concerned with insuring that I was happy/ satisfied with my service! Much improved from my last visit- I was given a much higher estimate last visit for a repair. Thanks Hector for an honest assessment

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Hector Collazo, Jr.
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 17, 2018 -

Ed Morse Auto Plaza responded

Thanks for the wonderful review! We hope to do business with you again in the future. Ed Morse Corporate Offices

September 08, 2018

"Oil and tire rotation"

- Micah681

Bill was veryhelpful and service was great. Waiting room fine. Popcorn good and decaf coffee. Clean. Friendly. Don’t like to have to have 25 words or more. What can I say. Car was washed and vacuumed. Oil was changed and I can only assume it was done right! And tires rotated. They seem ok. Is that enough? 😂

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 10, 2018 -

Ed Morse Auto Plaza responded

Thanks for sharing! Please let us know if there is anything else we can help you with in the future. Ed Morse Corporate Offices

Sep 10, 2018 -

Ed Morse Auto Plaza responded

Micah, thank you for the great review. We appreciate you. Please let us know if you need anything. Ed Morse Corporate Offices

September 05, 2018

"Awesome help"

- RosieM

I had no appointment but had a problem that needed immediate attention and Bill Hill didn't hesitate to help me right away. I was treated very well and my problem was fixed immediately!!! I will recommend this dealership to anyone who asks!!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 05, 2018 -

Ed Morse Auto Plaza responded

Thanks for the great review! We appreciate you. Ed Morse Corporate Offices

September 04, 2018

"Oustanding service!"

- Rob

William Hill provides beyond outstanding customer service. He is very knowledgeable, efficient, polite and respectful, and has great communication skills. Interaction with all other employees was very pleasant with absolutely no problems.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sal DiBartolomeo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Employees in loaner car while our vehicle was being repaired/serviced.
Sep 05, 2018 -

Ed Morse Auto Plaza responded

Rob, we appreciate you taking the time to share your experience. We're happy to hear that William provided you with excellent customer service. Please let us know if you need anything. Ed Morse Corporate Offices

August 23, 2018

"Service"

- dbent80

Very good service, was very satisfied. Have always been treated fairly & courteous by everyone. We got in on time & was explained what work was to be performed.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 24, 2018 -

Ed Morse Auto Plaza responded

Thanks for the great review! We appreciate your business and hope to see you at our dealership again. Ed Morse Corporate Offices

August 23, 2018

"Fantastic customer service. Very empathetic. "

- john_shldn

Very helpful and fast service center. Got the feeling that everyone was doing their best to give an amazing experience. Thank you Morse GMC of Port Richey!!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 23, 2018 -

Ed Morse Auto Plaza responded

Thanks, John! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else. Ed Morse Corporate Offices

August 08, 2018

"quick, efficient and respectful "

- jserv

This service center is quick, efficient and respectful! They work as much as possible with my schedule, are super responsive and understand my time is limited and valuable.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Hector Collazo, Jr.
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jodie
Aug 08, 2018 -

Ed Morse Auto Plaza responded

We are thrilled to hear about your recent service experience! Thanks for taking the time and letting us know. Please let us know if you need anything else. Ed Morse Corporate Offices

July 13, 2018

"Oil Change and Recall Fix"

- cwilson3781

They did a great job despite some difficulties that had to be overcome with the recall. I had to get a loaner car which they got for me right away but fixed the problem before the end of the day.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 16, 2018 -

Ed Morse Auto Plaza responded

Thanks for the great review! We appreciate you. Ed Morse Corporate Offices

July 10, 2018

"Service to Buick Encore"

- EDDEE

Bill is very knowledgeable, considerate and kind. It is an extreme pleasure to receive service for my vehicle from him. I ask for no other service tech. Also, Tom Balsamo is another reason I deal at Ed Morse.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Balsamo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 11, 2018 -

Ed Morse Auto Plaza responded

Thank's for the fantastic review! We are delighted to hear that you enjoyed working with Bill and Tom. Please let us know if there is anything else we can help you with in the future. Ed Morse Corporate Offices

June 29, 2018

"Thanks bill"

- Sean111525

Bill does a great job staying on schedule and communicating what’s being done and if there are any new problems I appreciate it he also looks for discounts to help with pricing that wasn’t aware of

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill (William) Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 02, 2018 -

Ed Morse Auto Plaza responded

Thanks for the 5-star rating! Ed Morse Corporate Offices

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