Ed Morse Ford- Service Center

Work was excellent, all I had to do is show up they took care of everything. care of everything. More

Scheduled an appointment and explained in the explanation box that my car was rattling in the engine while idling. At the end of scheduling that you can add on windshield wipers or oil changes and things. I box that my car was rattling in the engine while idling. At the end of scheduling that you can add on windshield wipers or oil changes and things. I added an oil change as well. The next morning after my car was dropped off they called to say my car was done. However, they only changed the oil and told me I had an engine noise and I should have it diagnosed 😵😵 the oil they used was also the wrong oil and I proved that to them and they didn't even address the issue that I booked thr appointment for and wrote a statement on what was wrong with it. Needless to say I told them they messed up. They then looked at my car the and told me I had a broken flexplate. Fine. When they got the part in it was suppose to be a 12 hr jobs which turned into Thursday, Friday, and Monday. On Monday it got done at the end of the day because when the "mechanic" test drove it there was an engine light and he has not sealed a hose or something they said. My husband does this stuff on the daily and it's actually about a 4 hour job but you tell people 12 to get paid for that much. He didn't fix my car because it was under warranty and could get it done for free. However, these were some of the most incompetent people ever and I have heard 3 more horror stories from the same place. Obviously the "mechanics" aren't very good at their job and whoever reads what's suppose to be done with the vehicles needs to go back to elementary school. They can't even read or put the correct oil in. Maybe these people would use more training from Ford, so it's not their fault. I am not sure what the training process is or if they just don't care. More

They were very helpful,kind, and knowledgeable about the vehicle I was purchasing. I would go there again vehicle I was purchasing. I would go there again More

Great service. Was in and out in less that 45 minutes. would recommend to friends. Was in and out in less that 45 minutes. would recommend to friends. More

the service that i received was very fast and painless it was an in&outstanding was an in&outstanding More

Very nice customer service and we were happy with the amount of time it took. I especially loved how nice of a car wash I got! It looked brand new! Thank you! amount of time it took. I especially loved how nice of a car wash I got! It looked brand new! Thank you! More

Very good service. Service manager excellent and very helpful and friendly. Very nice lady. Will be back again. Service manager excellent and very helpful and friendly. Very nice lady. Will be back again. More

Excellent and timely service. Will visit again with multiple vehicles. Needed an oil change and was able to get right in. Will visit again with multiple vehicles. Needed an oil change and was able to get right in. More

Great service! Very friendly and courteous! Had coffee and snacks available! Explain very thing they checked on our truck Very friendly and courteous! Had coffee and snacks available! Explain very thing they checked on our truck More

After a misdiagnosis, I spoke with the Service Manager (Mike Rettig). Mike assured me that I would not be charged for unnecessary repairs. They fixed the electrical problem with my F250 and credited me (Mike Rettig). Mike assured me that I would not be charged for unnecessary repairs. They fixed the electrical problem with my F250 and credited me for the original "misdiagnosis". Very nice... More