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Ed Morse Ford- Service Center

Muscatine, IA

4.0
231 Reviews

231 Reviews of Ed Morse Ford- Service Center

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October 02, 2022

everything went well, everything went great, warrenty was done on time, and now i think i'm up to 15 words.... More

by schberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bickford
September 17, 2022

Staff was great. Clerk was very helpful when was checking out and found me some discounts. More

by blittlesr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
September 03, 2022

Quoted wrong price on air filter And vehicle not washed when I picked it up!!!! So that didn’t make me happy at all. More

by lisathebrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2022

Tech lied about rotating my tires, this isn't the first time this has happened either. I don't know if I'll ever do business with them again, I'm tired of this shady xxxx More

by Steve N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy in service dept.
August 25, 2022

Great service from Mike and Robbie. Tod has always been great to work with when shopping for a new car. More

by hofey85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike retrig, Todd Reinsager
August 20, 2022

Friendly competent service nice they washed car . Waiting area clean and quiet with tv and snacks More

by farmgrandpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
August 17, 2022

Rob Wittmer is excellent! ANd so is the entire service dept for that fact! I have been coming to Kriegers (Morse) for years. Excellent service! Kudo's to Todd Reinsager and More

by TCSUMMITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Krieger, Todd Reinsager
August 11, 2022

Lack of communication in the service department. Had warranty work done to replace a flex plate.. The transmission had to be removed. After having this done we are now hearing a thumping noise on ri More

by TWOSTU
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service department advisors and tech Ridge Ness
August 02, 2022

This was much better than last time. Last week I had an oil change and the windshield washer was passed over. I had to make a second trip, but it is fixed now. More

by merleihne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
July 23, 2022

Everything went smooth there was more to diagnosis then found of start of service but tech went out of his way to fix problem and did it in timely fashion the lady in service kept me informed of everything More

by bcarl55
Recommend Dealer
Yes
Employees Worked With
Don't know here name but works in service
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