Ed Morse Ford- Service Center

Friendly competent service nice they washed car . Waiting area clean and quiet with tv and snacks Waiting area clean and quiet with tv and snacks More

Rob Wittmer is excellent! ANd so is the entire service dept for that fact! I have been coming to Kriegers (Morse) for years. Excellent service! Kudo's to Todd Reinsager and ANd so is the entire service dept for that fact! I have been coming to Kriegers (Morse) for years. Excellent service! Kudo's to Todd Reinsager and also Mark Krieger! Can promise I will be back for another vehicle soon!! More

Lack of communication in the service department. Had warranty work done to replace a flex plate.. The transmission had to be removed. After having this done we are now hearing a thumping noise on ri Had warranty work done to replace a flex plate.. The transmission had to be removed. After having this done we are now hearing a thumping noise on right turns. Now saying it's the lower control arm is bad but tech says he never touched it when removing transmission. Absolutely not true. He had to have removed the upper left ball joint to get tranny out. Refused to give me an estimate on work until it was "torn" apart. Any tech can diagnose that problem when it's put on a hoist which it was. We are also missing to inserts that hold the cover on the underside of the engine. I asked them to replace them. Their response was "it came to me that way and you can take it home that way". Really. Then I was told it wasn't their problem. Really?? You touched it last dude it's your problem. We will never set foot in their dealership again. An official complaint has been made to Ford Motors. Avoid this place!! More

This was much better than last time. Last week I had an oil change and the windshield washer was passed over. I had to make a second trip, but it is fixed now. Last week I had an oil change and the windshield washer was passed over. I had to make a second trip, but it is fixed now. More

Everything went smooth there was more to diagnosis then found of start of service but tech went out of his way to fix problem and did it in timely fashion the lady in service kept me informed of everything found of start of service but tech went out of his way to fix problem and did it in timely fashion the lady in service kept me informed of everything going on all very professional More

It was a great experience working with Todd on the sales floor and the folks in the service dept floor and the folks in the service dept More

Had my vehicle picked up at work and they change the oil for me and brought the vehicle back. Can't beat that kind of service. for me and brought the vehicle back. Can't beat that kind of service. More

I took my 22' F150 in for its first oil change. I also asked a tire rotation, which unfortunately didn't happen. I voiced my displeasure to the service rep. I also asked a tire rotation, which unfortunately didn't happen. I voiced my displeasure to the service rep. More

I got sold a lemon. Still having problems with vehicle. Every time I bring it in there is something new wrong with it! Then on my oil change sticker it isn't even the ri Still having problems with vehicle. Every time I bring it in there is something new wrong with it! Then on my oil change sticker it isn't even the right mileage! I traded in a perfectly great vehicle! More

I was having an issue with a locking mechanism on vehicle. Service found the issue and corrected the problem within 1 day Very thorough and got the job done. vehicle. Service found the issue and corrected the problem within 1 day Very thorough and got the job done. More