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Ed Napleton Honda St. Peters - Service Center
St. Peters, MO
252 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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252 Reviews of Ed Napleton Honda St. Peters - Service Center
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September 12, 2016
Great service department The service department is great. In fact, I've recently moved out of the state and when I need an oil change, tire rotation, or any other maintenance The service department is great. In fact, I've recently moved out of the state and when I need an oil change, tire rotation, or any other maintenance service, I plan a trip back to St. Charles just to have my work done there. Everyone is so friendly and knowledgeable. I often have Annette as my service person and she's so great at explaining everything to me! She lets me know what work needs to be done, what will be coming soon, and any new concerns they have found with my car. I feel like she cares about my car as much as I do! I can't imagine going anywhere else. More
by Love My Honda
Employees Worked With
May 31, 2016
Great customer service I purchased a used Honda Odyssey about 2 months ago. It only had 1 key when I purchased it, but I found a blank on amazon for about $8. I took th I purchased a used Honda Odyssey about 2 months ago. It only had 1 key when I purchased it, but I found a blank on amazon for about $8. I took the blank into the dealership to get the transponder programed and the key cut. I spoke with the sales manager and they comped to cost of getting the key programed and cut. More
by Bencastillo33
Employees Worked With
Rick Schildknecht
November 25, 2015
Excellent Customer Service Kim always makes himself available to answer my questions and is honest about the urgency a repair needs to be done. I appreciate Kim for his outstan Kim always makes himself available to answer my questions and is honest about the urgency a repair needs to be done. I appreciate Kim for his outstanding customer service. More
by Anisa L.
Employees Worked With
Steve Dennis
November 06, 2015
Excellent customer Service The salesman was very attentive and helpful when I visited the dealership. I will definitely continue to buy Honda at Ed Napleton and be sure to recom The salesman was very attentive and helpful when I visited the dealership. I will definitely continue to buy Honda at Ed Napleton and be sure to recommend others! Thank you! More
by Quin
October 27, 2015
car tech Katie/Tex were very nice and helped me with my car. Had to reprogramming a key.New jeep. Third time this year. 2014 jeep. Price of car was perfect. Katie/Tex were very nice and helped me with my car. Had to reprogramming a key.New jeep. Third time this year. 2014 jeep. Price of car was perfect. More
by toad
Employees Worked With
Katie / Tex
October 20, 2015
2016 Honda Odyssey Purchase From Maine visiting family in the area my husband and I brought our 2013 Odyssey to Napleton Honda for a routine oil change. We had no plans to buy a From Maine visiting family in the area my husband and I brought our 2013 Odyssey to Napleton Honda for a routine oil change. We had no plans to buy another car! While we waited we wandered over to look at the new cars. We were greeted and left to look for awhile which was very much appreciated. Sales Manager David Perry introduced himself and Danny Walters who would be able to answer any aquestions we might have. Danny was professional, knowledgeable, and courteous, He showed us the 2016 upgrades. At he "right" time Danny asked about our equity in our 2013 Odyssey And what we thought of the new model. We had had the 2011 and 2013 and were over the top pleased with the engineering and performance. The 2013 got 31.6 mpg on road trips, quiet, smooth ride, terrific heating/ cooling system. We told him if he could deliver the same payment we would trade on the spot. The rest is history Napleton Ford met our requirements, service was pleasant, trust was defined. Danny was instrumental in our purchase with his laid back professional demeanor, we left that day in a 2016 happy with our decision. Thank you to Danny Walters and Napleton Honda for their service. We would do business with these people again. Craig and Georgie Mitchell More
by Mainecustomer
Employees Worked With
Danny Walters
October 17, 2015
Great Customer Service I came to the service center with a unresolved issue with my 2005 Honda. With the help from Veronica & Sam. My vehicle issue was identified with I came to the service center with a unresolved issue with my 2005 Honda. With the help from Veronica & Sam. My vehicle issue was identified with dedication & professionalism. More
by Elijah Ford
Employees Worked With
Sam ( Didn't get last name ), Veronica Mosby
August 13, 2014
amazing I didnt even come in for a new car I came in for my regular oil change. And I left in a 2014 I'm still at a loss for words and very grateful. Thank yo I didnt even come in for a new car I came in for my regular oil change. And I left in a 2014 I'm still at a loss for words and very grateful. Thank you for everything More
by demeca82
Employees Worked With
demetrius jackson
September 28, 2013
i live in Florissant but id drive to st.peters any day for the service I received from your dealer xxxx everyone was so friendly thank you for the wonderful experience look forward to another visit. for the service I received from your dealer xxxx everyone was so friendly thank you for the wonderful experience look forward to another visit. More
by sammiam7
Employees Worked With
Demetrius Jackson
November 16, 2012
Best customer service I've ever had from a dealership will most definitely recommend it to all my friends family and coworkers , and I will buy next vehicle from ther will most definitely recommend it to all my friends family and coworkers , and I will buy next vehicle from ther More
by too late
Employees Worked With
Ryan & mike
