
Ed Tomko Chrysler Dodge Jeep Ram
Avon Lake, OH
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Worst experience EVER!!!! I have never been treated like a piece of crap from any other dealer ship employee than MIKE ! Rude is all I can say.....We were told to leave and that's what we did. People like t a piece of crap from any other dealer ship employee than MIKE ! Rude is all I can say.....We were told to leave and that's what we did. People like that should NOT be in the sales business ! Word of mouth goes a long way..... More
Got me in a new Pacifica at a great price and financing. Easy low pressure sale. Very professional. Thank you Mike! Highly recommend this dealership. Easy low pressure sale. Very professional. Thank you Mike! Highly recommend this dealership. More
The best experience ever! Jerrol Walker is the most amazing sales associate you could ask for. He helped me special order my dream Jeep and took the time to video the delivery to make it ever more spe amazing sales associate you could ask for. He helped me special order my dream Jeep and took the time to video the delivery to make it ever more special. All of my encounters with the other staff in their departments were enjoyable as well. This is the dealership you want to go to for any purchase! I could not have asked for a better experience from start to finish. Jerrol, you are the BEST!! More
I literally just called into this store and asked specifically "who the General Manager is"? The response I was given was "may I ask what this is pertaining to"? When I said I was wanting to offer a specifically "who the General Manager is"? The response I was given was "may I ask what this is pertaining to"? When I said I was wanting to offer a product to the store she told me that "it is company policy that she not give that information out"! When I asked what her first name was, I was told "I am not comfortable giving that out to you because you are being aggressive towards me"! Folks! I can assure you I wasnt being aggressive. I was trying to sell a product. As I come to their review page I can see why theyre an average of 3.3. If I were Mr. Tomko, I would get a firm grip on what is actually going on here or just shut your doors. You arent far from it anyways. More
Spent 30 minutes on the lot, no one came to help. Stood in the show room for 10 minutes no one acknowledged us. Asked to drive a car- salesman questioned us about the price. They didn’t think we could affo in the show room for 10 minutes no one acknowledged us. Asked to drive a car- salesman questioned us about the price. They didn’t think we could afford it. I didn’t tell him we were pre-approved for a loan of even more then the Jeep we were looking at. They were just rude and dismissive. We bought the Jeep at another dealership. Never question what a customer can afford until you get their credit report. More
This is my second new truck purchase from Ed Tomko and I am extremely happy with Everything, ESPECIALLY my salesman Jerrol Walker! Highly Recommend!! Thanks Jerrol and Ed Tomko am extremely happy with Everything, ESPECIALLY my salesman Jerrol Walker! Highly Recommend!! Thanks Jerrol and Ed Tomko More
Great place to buy a new vehicle! Just purchased our 5th vehicle yesterday and couldn’t be any happier with the service and pricing! Our sales rep Jerrol Walker is the best! vehicle yesterday and couldn’t be any happier with the service and pricing! Our sales rep Jerrol Walker is the best! More
We have always had a great experience with Jerrol Walker, and Ed Tomko. Returning customers, purchased our 5th vehicle. Upon arriving I asked them to take a look at my Tire Pressure Monitoring System, and th and Ed Tomko. Returning customers, purchased our 5th vehicle. Upon arriving I asked them to take a look at my Tire Pressure Monitoring System, and they took it right back and fixed the issue. Device has also always been 110%. Loyalty goes both ways at this dealership! More
I just want people to know that the salesmanship at this dealership is awful. I went in getting a quote and they were going to give me a deal on the Pacifica limited and they told me they had three for me t dealership is awful. I went in getting a quote and they were going to give me a deal on the Pacifica limited and they told me they had three for me to choose from. However, I had to take my child to an obligation and get home to my other child because it was getting late so I told them I could come back the next day. I filled out the credit application and gave them other paper work before I left. I even called to double check, and the salesman said all was getting looked at. I got a call right when they opened the following morning saying they sold a van and therefore the deal was off the table because I didn't take it less than 12 hours. I spoke to the manager and he was even more rude and told me I should have taken the deal and not taken my child to her obligation. I have never been treated with less respect and after contacting another dealership, they do this a lot to women. Which makes complete sense because the salesman was pretty adamant about me not having my husband or anyone else with me. No one should ever be treated the way they treated me. More
Dealer refused to honor Jeep Wave benefits for oil change and tire rotation on vehicle with under 3k miles that is enrolled for 2yrs / 4 oil changes and rotations because it was not purchased from their deal and tire rotation on vehicle with under 3k miles that is enrolled for 2yrs / 4 oil changes and rotations because it was not purchased from their dealership. Service manager “John” refused to give me his last name or business card and threatened to call the police if I didn’t leave immediately. Paul Tomko backed this decision as well when I calmly went in to speak with someone else. They asked why they should lose money on someone that didn’t buy a vehicle from them. The Jeep Wave program that I am enrolled in clearly states that these services can be done at any dealership. Won’t consider going back but am disappointed that a dealer right around the corner from my home will go out of their way to turn people away. More