Ed Voyles Kia

Kia Sorento recall service Appointment time was met. Lisa and tech did outstanding job finding tech recall that fixed our problem. will continue servicing my Kia here. Outsta Appointment time was met. Lisa and tech did outstanding job finding tech recall that fixed our problem. will continue servicing my Kia here. Outstanding service. More

Ed Voyles Kia Review Tonya was so awesome and helpful! I needed a tire changed, and she was very friendly and courteous. The process was very straightforward and pleasant! Tonya was so awesome and helpful! I needed a tire changed, and she was very friendly and courteous. The process was very straightforward and pleasant! More

Maintenance Service turned into a Trade-In I just cannot say enough kind words about the service and respect I received on Saturday, July 14th at the Ed Voyles Kia Dealership on Cobb Parkway. I I just cannot say enough kind words about the service and respect I received on Saturday, July 14th at the Ed Voyles Kia Dealership on Cobb Parkway. I went in for my routine maintenance check and while looking through some paperwork for the service department, I was approached by Tony Thornton, whom I had spoken to one time before regarding a trade-in of my Kia Optima. While previously I was not interested thinking about it I decided to talk to them about it, making it known that I only wanted a Kia Sorento. While I waited Tia talked with me and made me feel so welcome which only helped me feel more comfortable while I waited. Long story short, 2.5 hours later I drove off the lot in a Brand New 2018 Kia Sorento still in shock and amazement at how smooth the process was and how friendly, courteous and respectful the entire staff was to me while I waited. David Truesdale was the best with the financing options and explained everything in such complete detail that I felt like a family member rather than a customer. I had purchased a new Kia Forte for my daughter in 2017 at Ed Voyles and with consistency, they treated her and I then exactly the way they treated me Saturday. Thank you Ed Voyles for giving me my smile and my early Birthday present - You guys are the best. More

Friendly, informative, and courteous We actually drive a little farther to go to Ed Voyles, Why because we are not left in the waiting room for hours wondering. The staff is friendly a We actually drive a little farther to go to Ed Voyles, Why because we are not left in the waiting room for hours wondering. The staff is friendly and really work well together. As long as we have our Kia we will drive the extra miles because the service team always goes the extra mile. Thank You More

Excellent Everyone was polite and professional. Helped me very quickly and was up front about all cost. very clean waiting room and restrooms. Vacuumed and wash Everyone was polite and professional. Helped me very quickly and was up front about all cost. very clean waiting room and restrooms. Vacuumed and washed my car before I got it back. Great Staff!!!! More

Great experience Authentic and genuine experience very friendly faces and very helpful. Also the shuttle driver was very helpful I think his name was Jerry. He was ver Authentic and genuine experience very friendly faces and very helpful. Also the shuttle driver was very helpful I think his name was Jerry. He was very professional and friendly. More

Just satisfied I took my car in to have them install a clear applicant hood protector. They do good work in a timely manner. Little pricey though. I took my car in to have them install a clear applicant hood protector. They do good work in a timely manner. Little pricey though. More

Oil change and maintenance Ed Voyles Kia was efficient and accommodating during my visit on 7/16/2018. The job was done in a timely matter with explanations of work completed. Ed Voyles Kia was efficient and accommodating during my visit on 7/16/2018. The job was done in a timely matter with explanations of work completed. More

Maintenance I came in for my regular maintenance check and in January 2016 I had purchased a maintenance agreement for $599.99. The Tech who approached me after I came in for my regular maintenance check and in January 2016 I had purchased a maintenance agreement for $599.99. The Tech who approached me after I dropped of my care, although very nice and pleasant, informed me that they were unable to find record of my purchase. When I explained to him that I had been bringing my car in every 3 months for maintenance under this agreement with never a question about this, I was frustrated when asked to produce this document with proof of purchase and I spent the next 20 minutes digging through paperwork in my dash for something I purchased 18 months ago. Not sure why this was not in the system to begin with but it would have been nice to know that this was needed when I scheduled my maintenance check up 2 weeks prior. In any event, I ended up purchasing a new vehicle from Ed Voyles so it all worked out better than expected. More

They Threw away or Lost my work Parking Pads After every service visit the dealership will vacuum and wash your car. I had a parking pass on my rearview mirror that disappeared after they cleaned After every service visit the dealership will vacuum and wash your car. I had a parking pass on my rearview mirror that disappeared after they cleaned my car and they insist they don't know what happened to it. My advice is if you do go to them take anything you don't want to lose out of your car. Even something as simple as a parking pass. More