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Edd Rogers Valley Ford

Sparta, TN

4.8
122 Reviews
Welcome to Edd Rogers Valley Ford in Sparta, TN Valley Ford, Inc. has been family-owned and -operated since the day we started doing business. In fact, our current general manager is a member of the third generation of the Rogers family. Family is at the center of everything we do and when you shop with us, you're going to be treated exactly the way we would treat our own family members if they were to walk through the front doors. We want to make sure you're happy with your new vehicle and that starts with making sure you love every step of the buying process.
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111 Auto Lane

Sparta, TN

38583

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Showing 122 reviews

January 04, 2025

Edd Rodgers Valley Ford sold me a great truck. My Salesman was very friendly. Thank you Edd Rodgers More

by WarHead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Edd Rogers Valley Ford responded

Thank you for taking time to leave us a positive review :)

January 02, 2025

Easy to deal with about the vehicle purchase smooth and fast transaction would recommend others to shop there as well More

by shaunthompson5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Edd Rogers Valley Ford responded

Thank you for leaving a review! We look forward to servicing your new purchase :) Happy new year!

December 30, 2024

They were very honest and did their best to help us get a wireless keypad installed. Unfortunately, the new trucks aren’t on the same frequency as the keypad Ford sells online, but they did their best to try More

by Castle Creek LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

I would not recommend this dealership. I was played, lied to, and ignored. I have everything in writing, and the slimeball salesperson I dealt with, M, should be fired. I’ll be seeking fur More

by jessika.highers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mat- sales. The only person I dealt with. I don’t know who these other people are.
Dec 30, 2024 -

Edd Rogers Valley Ford responded

We are very sorry to hear you left unhappy, Was this service or sales experience? Is there a mechanical concern with a vehicle you purchased? I am the service manager, if it is a service concern, please reach out to me. If it is a sales concern, please reach out to our gm Shane Rogers. Thank you .

December 18, 2024

Great people, honest and trustworthy. Very satisfied with how I was treated from start to finish. More

by keith.schodin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Edd Rogers Valley Ford responded

Mr. Scholdin, Thank you for taking the time to leave a great review! We look forward to keeping up the maintenance on your new purchase :)

December 04, 2024

Great job with the team and all involved in the process of the deal I was able to get. More

by dannykirby48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Edd Rogers Valley Ford responded

Thank you for taking the time to leave a review! We look forward to servicing your new purchase :)

December 01, 2024

I have always had a great experience at this dealership. From the purchase of my vehicle to each subsequent service. More

by SCOTTJOHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Edd Rogers Valley Ford responded

Thank you so much for taking the time to leave us a great review!

November 26, 2024

These guys treat you like family or friends they've known for years. They go out of their way to be helpful and we're lucky to have them in our town. I'd recommend to anyone. More

by happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Dec 02, 2024 -

Edd Rogers Valley Ford responded

Thank you very much for your kind review!

November 14, 2024

Everyone was on time and problems were explained and fixed in a reasonable manner. I was satisfied. More

by ken.crockett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Edd Rogers Valley Ford responded

Thank you for taking time out of your day to leave us a great review! We hope you have a great Thanksgiving, full of blessings.

November 12, 2024

I appreciate that they were respectful of the time I set for my appointment. Everybody there was cordial and polite. The waiting room is a bit spartan but had all I needed! (Wifi,coffee,tv) They definite More

by Stevesdetail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Edd Rogers Valley Ford responded

Thank you for leaving a stellar review! looking forward to seeing you again:)

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