
Eddie Tourelle Hyundai
Covington, LA
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Excellent customer service! Christina went above and beyond to get everything completed in one trip. Definitely my go to for service now. Christina went above and beyond to get everything completed in one trip. Definitely my go to for service now. More
Staff was attentive to our needs and delivered high quality service throughout the process. Salesman John Valure was knowledgeable, friendly, and very helpful. Cliff Byrd facilitated a very smooth tran quality service throughout the process. Salesman John Valure was knowledgeable, friendly, and very helpful. Cliff Byrd facilitated a very smooth transaction. More
Excellent experience from start to finish. My sales person Preston Alexander communicated with me every step of the way when there were any changes estimated arrival date. Preston set everythi My sales person Preston Alexander communicated with me every step of the way when there were any changes estimated arrival date. Preston set everything up in my car and showed me how to use every feature the car had. First time I drove a car off of a car lot and knew how to use the features. More
Enjoy riding across the lake to come to dealer ship. Nice lobby to wait . Had to wait hour and half something was wrong with computer system but all was taking care of Nice lobby to wait . Had to wait hour and half something was wrong with computer system but all was taking care of More
The people working in the service center are all excellent. Good communication. Frustrated that the windows on the Tucson keep failing and requiring expensive repairs. Not the service center’s fault excellent. Good communication. Frustrated that the windows on the Tucson keep failing and requiring expensive repairs. Not the service center’s fault. This should be a recall. Will affect my decision to purchase another Hyundai in the future. More
It was a great experience. Christina was my service advisor and she did a fantastic job helping me. She is a great asset to your organization! Christina was my service advisor and she did a fantastic job helping me. She is a great asset to your organization! More
Staff (especially Christina) was professional, knowledgeable, courteous and took the time to listen to my concerns. My vehicle looked fabulous after the complimentary cleaning after my maintenance knowledgeable, courteous and took the time to listen to my concerns. My vehicle looked fabulous after the complimentary cleaning after my maintenance was completed. I drove 46 miles (one way) to have my car serviced at this dealership and it was well worth it! More
Took a month to fix a problem with a brand new vehicle. Tried to get assistance from the manger and he was never available. So we ended up having to deal with he assistant manager and he was rude, condesce Tried to get assistance from the manger and he was never available. So we ended up having to deal with he assistant manager and he was rude, condescending, and smug. I will not go back for a new vehicle or for vehicle maintenance. More