
Eddie Tourelle Hyundai
Covington, LA
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Very friendly when it comes to maintenance appointments, but when I had a real problem it was impossible to reach service manager. but when I had a real problem it was impossible to reach service manager. More
Overall this is a very good dealership. This time we had a recall on our Elantra. I brought it in for my appointment. I was told that they have to order parts for that recall and that I ha This time we had a recall on our Elantra. I brought it in for my appointment. I was told that they have to order parts for that recall and that I have to make another appointment. I am curious as to why they don't do that ahead of time or indicate such on the recall notice from Hyundai. In addition in the morning they could have certainly seen that I was coming in for a recall for my appointment looked up my Vin number since I bought it there and service it there and let me know. Would have given them 5 stars if they can fix this issue. This seems to be a way to improve this process so we don't waste 2 days. More
Always friendly and courteous. Preston handles everything for me for my car. The best service you can possibly ask for. Thank you Preston handles everything for me for my car. The best service you can possibly ask for. Thank you More
Clean inside and on property, great customer service, comfortable sitting area, knowledgeable staff, centrally located comfortable sitting area, knowledgeable staff, centrally located More