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Eddie Tourelle Hyundai
Covington, LA
1,782 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 20, 2022
The staff was very friendly and attentive. I was very happy with my experience with the recall of my 2018 Santa Fe sport. My customer service representative was very professional. I was very happy with my experience with the recall of my 2018 Santa Fe sport. My customer service representative was very professional. More
by Pbhosch
Verified CustomerEmployees Worked With
Robert Mena, Christina Sharp
June 20, 2022
Staff is VERY friendly, courteous and helpful. The place is very clean and well organized. They work hard to accommodate the customers. The place is very clean and well organized. They work hard to accommodate the customers. More
by CBGRAVES46
Employees Worked With
Robert Mena, Christina Sharp
June 20, 2022
Being a new purchaser from Northpark it is my opinion that to make an informative decision on their service quality must wait till a later time. However our initial dealings with Northpark we give them a that to make an informative decision on their service quality must wait till a later time. However our initial dealings with Northpark we give them a 4 STAR rating. The salesman John was extremely pleasant to work with as was the service tech Christian. So far as neophytes with this business we are very satisfied. Thank you Northpark Team! More
by jaytoncrey
Employees Worked With
Jeffrey Elliott, John Valure, Christian Clark
June 19, 2022
I really like my sales guy but was disappointed when keys to a vehicle couldn't be found. I test drove another vehicle that I really liked and ended up buying but it would have been nice to have more choices to a vehicle couldn't be found. I test drove another vehicle that I really liked and ended up buying but it would have been nice to have more choices. The car I bought had a check engine light come on about 50 miles into my drive to another state and the AC kept going out. Not happy. More
by emtpippo
Employees Worked With
Clifford Byrd, John Valure
June 17, 2022
Wasn't looking forward to purchasing a vehicle with current conditions but they had a decent selection, at a fair price and great sales person… also comfortable environment. current conditions but they had a decent selection, at a fair price and great sales person… also comfortable environment. More
by gpkoob
Employees Worked With
Hunter Landry, Preston Alexander, Clifford Byrd, Wesley Harwell
June 17, 2022
Scheduled oil change - arrived and was greeted with a wonderful smile. The waiting area was pleasing- coffee was fresh- also when checking out was given a savings on my service- yea! wonderful smile. The waiting area was pleasing- coffee was fresh- also when checking out was given a savings on my service- yea! More
by FRANNIETHREE
Employees Worked With
Ronald Oubre, Christina Sharp
June 17, 2022
Made an appointment and was told when I arrived that it would be about an hour and a half… well, it was about 10-15 minutes short of 3 hours. My wipers weren’t even checked… driver’s side had about 6-8” fl would be about an hour and a half… well, it was about 10-15 minutes short of 3 hours. My wipers weren’t even checked… driver’s side had about 6-8” flopping from being torn. When my keys were returned, I asked if they replaced my wipers and was told, no, they are fine. Ummm, nope they were not. I went ahead and purchased new ones and they put them on right then. Otherwise, I would have gotten a refund and went to Auto Zone or somewhere else. Waiting THREE HOURS with an appointment shouldn’t ever happen. Courtesy calls should be made if appointments are running over an hour. I didn’t eat breakfast because I was planning on doing lunch afterwards… well, By the time I left, got through the horrible traffic, ordered and got my lunch… I was eating around 2:30. On the other hand - the staff were absolutely amazing as always. More
by bbhampton24
Employees Worked With
Preston Alexander
June 17, 2022
Ronald (service manager) was great, along with the driver to bring me to/from the shop. However, the disagreement/dismissal of with my concern from the initial service front desk gentleman was not appreciat to bring me to/from the shop. However, the disagreement/dismissal of with my concern from the initial service front desk gentleman was not appreciated. More
by Alicia
Employees Worked With
Ronald Oubre
