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Eddie Tourelle Hyundai
Covington, LA
1,782 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,782 reviews
April 22, 2022
I was advised that I need a wheel alignment which I agreed to have done. Picked the car up late that Friday afternoon and brought it home. When I left for work on Monday morning I had a low tire pressu agreed to have done. Picked the car up late that Friday afternoon and brought it home. When I left for work on Monday morning I had a low tire pressure notice. 27 lbs in driver side rear. I stopped for air and have not lost 1 lbs since. Why wasn't the air pressure checked as a standard practice? More
by srose12286
Verified CustomerEmployees Worked With
Christian Clark
April 22, 2022
Finance manager saw two young women walking in together and tried to take advantage of that. He did not offer the approved interest rate I had been offered through Hyundai once before already until I was w and tried to take advantage of that. He did not offer the approved interest rate I had been offered through Hyundai once before already until I was willing to walk away without any extra warranties. He then magically was able to lower the interest rate. He tried to use drawings and wrote out numbers to try and confuse me. He couldn’t answer the majority of my questions about where he was getting numbers from. Our salesman, Archie, however, was very kind More
by ayelle716
Employees Worked With
Archie Brown, Justin Doles, Jeff Morgan
April 22, 2022
Robert was rude, dismissive and unwilling to help fix the issues. After waiting for 3 hours the sensor issue was still not addressed. We’ve been to this location 2 times now for the same thing and have left issues. After waiting for 3 hours the sensor issue was still not addressed. We’ve been to this location 2 times now for the same thing and have left with it unfixed both times. Poor customer service. More
by alyssalouise1122
Employees Worked With
Robert Mena
April 22, 2022
On time service literally with smiles. Some pre-identified were determined not to be needed, thus shortening the service wait and overall cost. Some pre-identified were determined not to be needed, thus shortening the service wait and overall cost. More
by Majorbus
Employees Worked With
Robert Mena
