
Eddie Tourelle Hyundai
Covington, LA
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The service center experience was great! The service advisor was very respectful and accommodating and we enjoyed our interaction with him. The service advisor was very respectful and accommodating and we enjoyed our interaction with him. More
Went in for an oil change yesterday and the window sticker was never removed or a new one placed. I hope my oil was changed. My tires were not checked because no air was placed(tires still low just l sticker was never removed or a new one placed. I hope my oil was changed. My tires were not checked because no air was placed(tires still low just like when I drove in). On the previous oil change I had my wind shield wiper water pump changed and my husband just realized that they cut the plastic out from under my car to replace the pump and left the pieces hanging instead of inserting it from the proper position. I live in Hammond and purposely come to Covington because I have always had great service up until recently More
Unprofessional service department that is unable to effectively communicate and handles the truth carelessly. Would not trust or recommend. effectively communicate and handles the truth carelessly. Would not trust or recommend. More
As always, the service was outstanding. The customer service is without compare. I thorough trust Ronald, Robert and their team to provide fast and excellent service. The customer service is without compare. I thorough trust Ronald, Robert and their team to provide fast and excellent service. More
Friendly and respectful customer service! I have been to other dealerships where I was ignored or spoken down to because I am a women. The professionalism of Eddie Tourelle's service team is I have been to other dealerships where I was ignored or spoken down to because I am a women. The professionalism of Eddie Tourelle's service team is exceptional. More
This might be the most pleasant car buying experience I’ve ever had. Straightforward, no silly sales games, and I love my new car. Archie made the process super easy and made sure I was happy. I’ve ever had. Straightforward, no silly sales games, and I love my new car. Archie made the process super easy and made sure I was happy. More