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Eddie Tourelle Hyundai
Covington, LA
1,778 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,778 reviews
March 21, 2022
Disappointed dealership would not fix what was not working properly on car when I bought it (brakes). I've always bought used vehicles and never once not had what was not working properly when purcha working properly on car when I bought it (brakes). I've always bought used vehicles and never once not had what was not working properly when purchased not fixed or repaired. More
by JoJo
Verified CustomerEmployees Worked With
John Valure
March 21, 2022
Thai dealership has been pretty good as far as service is concerned. They need improvement on making sure all things are complete during a service visit. I.e. missing valve stem covers and not resetting oi concerned. They need improvement on making sure all things are complete during a service visit. I.e. missing valve stem covers and not resetting oil life. It’s the little things that count the most. I feel that if they are missing the small details then what else is being forgotten. More
by Rtaylorusa
Employees Worked With
Ronald has always been very helpful
March 19, 2022
My car would not open last week on Sunday. Both clickers weren't working. My wallet work keys were all in car. My daughter watched utube to show me how to unlock my car . When we go inside the Both clickers weren't working. My wallet work keys were all in car. My daughter watched utube to show me how to unlock my car . When we go inside the car wouldn't crank. My husband said battery was dead. The next day I used an old truck to go to work. My husband jumped my car off and brought to you all. A man told my husband they will not replace my battery that it is working fine now. I guess driving all the way to covington from varnado built my battery back up. I dont want to get stranded someone maybe out of state and battery wont work again. I paid a lot of extra bumper to bumper coverage for 10 years. I wanted you all to replace the battery. It scares me to go off at night now by myself and I should not have to feel scared to drive my own car. Just think if this happens at night when I am in Mississippi or on vacation for instance are you all gonna be open to get me back home??? Noooo I can answer my own question. More
by Mary.knight
Employees Worked With
Cant remember his name
March 18, 2022
The layout of the dealership was very inviting. We found a place to park with no problem. When we entered the dealership, the receptionist was most helpful in directing us and providing a place to We found a place to park with no problem. When we entered the dealership, the receptionist was most helpful in directing us and providing a place to sit. We then were quickly helped by a salesman. Throughout the whole experience we felt professionally attended to. More
by Cookandshop
Employees Worked With
Clifford Byrd, Hunter Theisges
March 18, 2022
I've have my maintenance done here on my 2021 Hyundai Palisade. I've had the concerige pickup and drop off in the past. My most recent service I brought my vehicle in due to $25 concerige fee that is now Palisade. I've had the concerige pickup and drop off in the past. My most recent service I brought my vehicle in due to $25 concerige fee that is now in place. The service was done while I waited in a timely fashion. I do feel like there should be no fee for the concerige service being I bought a high end Hyundai SUV. Those kind of touches make customers feel appreciated. It also prevented me from having to take time off for routine service to my vehicle. More
by hollymatherne95
Employees Worked With
Unknown
