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Eddie Tourelle Hyundai
Covington, LA
1,779 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 18, 2022
I've have my maintenance done here on my 2021 Hyundai Palisade. I've had the concerige pickup and drop off in the past. My most recent service I brought my vehicle in due to $25 concerige fee that is now Palisade. I've had the concerige pickup and drop off in the past. My most recent service I brought my vehicle in due to $25 concerige fee that is now in place. The service was done while I waited in a timely fashion. I do feel like there should be no fee for the concerige service being I bought a high end Hyundai SUV. Those kind of touches make customers feel appreciated. It also prevented me from having to take time off for routine service to my vehicle. More
by hollymatherne95
Verified CustomerEmployees Worked With
Unknown
March 18, 2022
Amazing! They worked quickly and efficiently in finding my dream car. They even delivered my car to my house! I cannot say greater things about this place. They worked quickly and efficiently in finding my dream car. They even delivered my car to my house! I cannot say greater things about this place. More
by Amber Theisges
Employees Worked With
Hunter Theisges
March 18, 2022
I’m I scheduled a service call through the Genesis website. When time came for pickup no one contacted me I called the dealership and Robert told me they do not do service call pick up and delivery. website. When time came for pickup no one contacted me I called the dealership and Robert told me they do not do service call pick up and delivery. I told him no one told me that and I was expecting a pick up as confirmed through the Genesis website. Robert was very helpful and responsive asked me to bring my car in that day at a time convenient to me and he would see to it that it was serviced right away. Robert personally took care of everything. I am impressed with his work to make everything right. But I think you ought to align with Genesis to avoid future problems of this type again. More
by Pkdaigle
Employees Worked With
Robert
March 18, 2022
Always friendly and reliable. I appreciate their multipoint inspection that was very thorough and informative. A great help from true professionals for ten years now. I appreciate their multipoint inspection that was very thorough and informative. A great help from true professionals for ten years now. More
by rproberts64
Employees Worked With
Patrick Chatel
March 15, 2022
Ali is called The Car Genie for a reason! You wish it, he makes it happen! When I’m ready for my next car, I want him to help me out again! You wish it, he makes it happen! When I’m ready for my next car, I want him to help me out again! More
by Nada
Employees Worked With
Clifford Byrd, Ali Aziz
