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Eddie Tourelle Hyundai

Covington, LA

4.5
1,782 Reviews

200 Holiday Square Boulevard

Covington, LA

70433

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Showing 1,782 reviews

March 19, 2022

My car would not open last week on Sunday. Both clickers weren't working. My wallet work keys were all in car. My daughter watched utube to show me how to unlock my car . When we go inside the More

by Mary.knight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cant remember his name
Mar 22, 2022 -

Eddie Tourelle Hyundai responded

Mary--we apologize for not be able to earn a better rating from you during your recent experience with us. Our intent during every customer interaction is to exceed your expectations. Per Hyundai USA's policies we cannot replace a car battery that passes a certified battery test. Had the battery failed testing, then yes we would absolutely address it as the problem. You should operate your Hyundai in complete confidence going forward.

March 18, 2022

Everyone there was very helpful and sweet ! Fast abs reliable ! Definitely would recommend and definitely coming back. More

by shinners.vonya40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Alexander, Ali Aziz, Ken Bosley
Jul 12, 2022 -

Eddie Tourelle Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

March 18, 2022

The layout of the dealership was very inviting. We found a place to park with no problem. When we entered the dealership, the receptionist was most helpful in directing us and providing a place to More

by Cookandshop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Byrd, Hunter Theisges
Jul 12, 2022 -

Eddie Tourelle Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

March 18, 2022

I've have my maintenance done here on my 2021 Hyundai Palisade. I've had the concerige pickup and drop off in the past. My most recent service I brought my vehicle in due to $25 concerige fee that is now More

by hollymatherne95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 12, 2022 -

Eddie Tourelle Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

March 18, 2022

Very clean, service personnel courteous, kept me informed of process of diagnosis of my problem. More

by Swamprose43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Jul 12, 2022 -

Eddie Tourelle Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

March 18, 2022

The dealership is very well presented and the customer service is some of the best I’ve ever had. More

by hilmihussein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Aziz
Jul 12, 2022 -

Eddie Tourelle Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

March 18, 2022

Good service except no loaner car for the week I did not haven my new car it was being fixed due to a manufacturer error 🍌 More

by B736039
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chatel
March 18, 2022

Amazing! They worked quickly and efficiently in finding my dream car. They even delivered my car to my house! I cannot say greater things about this place. More

by Amber Theisges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Theisges
Jul 12, 2022 -

Eddie Tourelle Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

March 18, 2022

I’m I scheduled a service call through the Genesis website. When time came for pickup no one contacted me I called the dealership and Robert told me they do not do service call pick up and delivery. More

by Pkdaigle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
March 18, 2022

Always friendly and reliable. I appreciate their multipoint inspection that was very thorough and informative. A great help from true professionals for ten years now. More

by rproberts64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chatel
Jul 12, 2022 -

Eddie Tourelle Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

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