Eddie Tourelle Hyundai

The best experience ever. This people went out of the way to treat me and my wife with respect and courtesy. The manager Jay Danos made sure we left there happy and Eric James was the best saleman I have eve to treat me and my wife with respect and courtesy. The manager Jay Danos made sure we left there happy and Eric James was the best saleman I have ever dealt with....You guys rock.... More

I attempted to buy a 2013 hyundai sonata gls. I negotiated in good faith with these people. They made me a offer which I accepted. blake(the salesman) rescinded the offer saying some mistake was negotiated in good faith with these people. They made me a offer which I accepted. blake(the salesman) rescinded the offer saying some mistake was made. His new offer was a 1000 dollars more than the initial offer. His "carrot" to get me to buy a car at this higher price was a free carwash. What a clown. These people are dishonest and underhanded. STAY AWAY. More

STAY AWAY and BEWARE! I have never been more disappointed attempting to buy a car-have to wonder if they would have tried to pull this with a man? I doubt it! What a huge waste of my time and effort! Don’t w attempting to buy a car-have to wonder if they would have tried to pull this with a man? I doubt it! What a huge waste of my time and effort! Don’t waste your time with Eddie Tourelles Hyundai! Even with the numbers detailed and provided in writing they tried to cheat me when I arrived. What made me even more frustrated was that I had the salesman go over the numbers once before he transported the car in from AL and then again before I left my house headed to the dealership. I think because I made the mistake of telling him that I was in a rental he/they thought I was in a bind and would buy it regardless of that they pulled on me. We are not talking about a huge amount of money-it was just a matter of principle. If it was a ‘honest mistake’ (which is what I was given for an explanation) why would a dealership not eat $350.00 to sell me a 38K car [the difference was actually $750-they 'graciously' offered to split the difference with me:(]? I WAS FLAT OUT LIED TO and was purposely misled! Bait and switch the oldest trick in the book. I have excellent credit so I didn’t feel ‘tied’ to this dealership-even still the numbers were not what I was provided. I just wasn’t going to give in to an underhanded scam and then feel cheated for the next 8-10 years-each time I looked at the car. After going over the entire car (pre-sale inspection) and driving a rental to the dealership I ENDED UP WALKING OUT when I was presented the paperwork rather than be cheated and manipulated. These are the kind of tactics that give salesman a bad name. More