Eddie Tourelle Hyundai

Fantastic people helping when you need help. No one better in my 73 years with cars No one better in my 73 years with cars More

Everything was fine. The only thing I would add is when a customer walks into the service dept someone should acknowledge their presence, even if it’s a welcome we will b The only thing I would add is when a customer walks into the service dept someone should acknowledge their presence, even if it’s a welcome we will be with you in a moment. I was completely ignored until, I assume the service manager, walks in and asked if I had been helped. He then walked me to a counter. Other than this is issue every thing went great. More

Service rep was very helpful and explained what had been performed. Also wait time was not too long. performed. Also wait time was not too long. More

What frustrated me the most was the scheduling--- it was an AI bot and it wasn't able to get the appointment the day/time I wanted. So I had to call another time and go through hoops to get a person and the an AI bot and it wasn't able to get the appointment the day/time I wanted. So I had to call another time and go through hoops to get a person and then I scheduled it with her and got the day and time that the AI bot told me I couldn't have. Also, when I dropped the car off I asked them to be sure they reset my service warning, because they hadn't done that the previous time so my electronic warning started coming on way earlier that it needed to-- didn't match the sticker. The website said there was a 24,000 mile preventative servicing, but when I got to dealership, there service timeline said 20,000 and 30,000. Finally, 3 days after I brought it home I got a 'change your oil NOW' electronic notice with a warning light-- so they didn't reset the service reminders because I looked on my receipt and they listed oil change--- or did they NOT do the oil change? Plus WAY TOO MANY communications—emails, texts, phone… More

Excellent, professional customer service. Fast, efficient, friendly service techs. Clean and comfortable waiting area. Love this dealership! Fast, efficient, friendly service techs. Clean and comfortable waiting area. Love this dealership! More

PRESTON is the BEST of the BEST! !!! We have bought several cars from him and referred lots of people to him. You will not be disappointed with him, I promise. !!! We have bought several cars from him and referred lots of people to him. You will not be disappointed with him, I promise. More

Professional in everyway got my problem resolved quickly I do appreciate all the help thank you I do appreciate all the help thank you More

I'm always treated kindly and professionally. The expertise at this location solidifies my continued partnership. Keep it up! The expertise at this location solidifies my continued partnership. Keep it up! More

Smooth easy sale We had a wonderful experience with the sales department. We also recently dealt with service and that was smooth and easy too. sales department. We also recently dealt with service and that was smooth and easy too. More

Great staff! !!! Car was perfectly detailed upon pickup and delivery was very smooth! Highly recommend!! !!! Car was perfectly detailed upon pickup and delivery was very smooth! Highly recommend!! More