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Eddie Tourelle Hyundai

Covington, LA

4.5
1,782 Reviews

200 Holiday Square Boulevard

Covington, LA

70433

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Showing 1,782 reviews

November 02, 2023

Not available by phone. Manager failed to handle issue , don’t return voice mail , commitments not met. Issue is wheel repair using Alstate Ins purchased at time of vehicle More

by marylsnider
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Oubre
November 02, 2023

This is 2nd time taking my car for service, after purchasing my vehicle. Giving them a 5 star rating, because it was easy to get an appointment to service my car, and it was completed in less time th More

by MARLIZWILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre
November 02, 2023

Blake my service rep was on point, respectful and communicated. My previous service visits were not enjoyable and I was given the runaround. More

by Blair Touchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Service Rep
November 02, 2023

The best in the business. They are very professional and make you feel welcome every time you step foot in the building. More

by Chad Bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Harwell, Tyler Tourelle, Michael Swan, Tony Fasola
November 01, 2023

Very welcoming. Nice staff and my problem was fixed on during my visit. Very pleased. More

by samantha.nisus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Wiltz
November 01, 2023

The service has always been great. Fast and friendly service with a knowledgeable staff that goes above and beyond. More

by JBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre
October 31, 2023

Nice employees. Very friendly. Wish they had a Vechiles you could use instead of a shuttle. Really like Jared he goes above and beyond to listen and explain. More

by tammy_fornea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in service , Wesley Harwell
October 31, 2023

Always professional, patient, clear communication in explaining repairs and services needed! They go out of their way to make everything run smoothly! More

by AMAZONE_78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre
October 29, 2023

I gave the diagnostic trouble code to the advisor. I even explained that my cruise control didnt work. And some kind of safety system wasn't working. The shop manager said the camera behind my revi More

by MICHAELSLOVE1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre, Christina Sharp
October 27, 2023

I had to bring the car back 3 times for over heating. Quality control is lacking More

by lexiems02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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