Eddie Tourelle Hyundai

Bought used gmc Acadia. Asked that car interior be cleaned. Was not done. Had a tire sensor on. Said could not repair because of a GMC brand. Only one set of keys. A replace Asked that car interior be cleaned. Was not done. Had a tire sensor on. Said could not repair because of a GMC brand. Only one set of keys. A replacement was not offered. More

This is a great dealership to work with in purchasing a new car and following through with routine service. This visit was to replace a Santa Fe after a total loss. Michael was great as a sales agent, wi new car and following through with routine service. This visit was to replace a Santa Fe after a total loss. Michael was great as a sales agent, with no pressure and very knowledgeable about the inventory. Wesley in Finance was super helpful, and the entire process went very smoothy. Hunter met me outside and pointed me in the right direction. Everyone made me feel like they cared about me and wanted me to make the best decision possible! I always come back to this dealership, and don't plan to go anywhere else! More

Helpful, kind, and down to earth salesmen! Finance made the process quick and simple. Will come back! Finance made the process quick and simple. Will come back! More

Dropped car off night before for an 8am appointment Service was listed as a hour and a half procedure. Service agent didn’t come in till noon. Tecnician scheduled for service wasn’t there. Vehicle en Service was listed as a hour and a half procedure. Service agent didn’t come in till noon. Tecnician scheduled for service wasn’t there. Vehicle ended up in shop all day. Apologies given. However, I should have been contacted up front and given the chance to reschedule. My appointment had been on the books for 3 weeks due to my personal commitments. Not having my car for my afternoon commitments required others to adjust their schedule and my daughter to leave work early. Exactly what I waited 3 weeks to avoid. More

I guess it's my fault for not knowing about cars, but I feel absolutely violated by how much they take advantage of that. After paying thousands for what they assured was necessary work I decided I better feel absolutely violated by how much they take advantage of that. After paying thousands for what they assured was necessary work I decided I better start learning to do it myself. Well turns out what they did really should take 3-4 hours, they charged 10. An hour labor to change a valve cover. Sounds fancy, but it's just a plastic cover that SNAPS ON and needs to be taken off to get to the spark plugs anyway. They charge an hour for each minor item regardless of how trivial. I get minimum labor, but you don't get to start the clock over after each step. And don't even get me started on the mark up for parts. Oh, and I broke down again two days after getting my car back (after three weeks). More

Wonderful and fast service. Ron always has a smile on his face. Thank you for making me a priority! Ron always has a smile on his face. Thank you for making me a priority! More

Best dealership! Service guys always helpful. They make me feel like they care. I won’t go anywhere else! Service guys always helpful. They make me feel like they care. I won’t go anywhere else! More

They found what I wanted and got it up me promptly without a lot of fuss. without a lot of fuss. More

Had my car serviced beginning of July, and was told that a part would be ordered for my check engine light. I was told it would take 5 to 6 days to have it in. Almost 2 months goes by and I never heard from a part would be ordered for my check engine light. I was told it would take 5 to 6 days to have it in. Almost 2 months goes by and I never heard from the service advisor, I called numerous times and left messages, but did not get a call back. Finally was able to bring my car in when I was told the parts came in, and dropped my car off. I was also told it would take two hours to fix the car, But didn’t hear back from anyone that day. I called several times only to be told the next day that they need to order another part. We had plans to go out of town for Labor Day weekend, but because they kept the car longer than expected, we had to cancel our trip. Horrible service. I will be bringing my car to another dealership from now on. More

Excellent, professional very knowledgeable about their product. No sales pressure or being pushing or aggravating. product. No sales pressure or being pushing or aggravating. More