Eddie Tourelle Hyundai

My engine light has been on since June and I have been in and out of the service department weekly. My engine is burning oil and the transmission is now jerking. I am getting under 16 miles per gallon. I bel and out of the service department weekly. My engine is burning oil and the transmission is now jerking. I am getting under 16 miles per gallon. I believe 4,000 miles have now been wasted on my 100,000 warranty and every couple of weeks I get a continuously lowered amount offered for my car for a new car. No one or business has serviced my car except this Hyundai service department and I have been very good for getting for regularly scheduled maintenance and everything else done as recommended by this service department. I have repeatedly requested the use of a loaner car and have been refused every time. I believe this has continued to cause a decline in my car to the point I do not want to travel 30 miles from home. If I could afford to buy a new car I would. This was my first ever new car. I expected ten to twelve years of driving it. More

Very polite and helpful. My only complaint is that I called the service center at least six times and left messages and no one and I repeat no one returned my calls My only complaint is that I called the service center at least six times and left messages and no one and I repeat no one returned my calls More

My service Coordinator was very helpful and courteous. The work was performed quickly and efficiently. This service department is very easy to deal with. The work was performed quickly and efficiently. This service department is very easy to deal with. More

I had a bad experience getting my service done but it was made better once management became involved. made better once management became involved. More

No one wants to bring their one year old vehicle to have a coolant leak repaired, but Lance at Northpark Hyundai made the entire experience as painless and worry free as possible, even when we ran into a co a coolant leak repaired, but Lance at Northpark Hyundai made the entire experience as painless and worry free as possible, even when we ran into a couple hiccups. More

I usually dread going to a dealership but my experience with Joey Hogh and Northpark Nissan has been nothing but pleasant. with Joey Hogh and Northpark Nissan has been nothing but pleasant. More

On my most recent trip, they got me in and out in 30 minutes! Great not to have my entire day tied up with service. minutes! Great not to have my entire day tied up with service. More

Very easy to work with. Professional and informative. Everyone I dealt with was top notch. Professional and informative. Everyone I dealt with was top notch. More

Lies all lies. I was supposed to get the coating for my paint and never got it. I was supposed to get the coating for my seat and never got it. Oil change supposed I was supposed to get the coating for my paint and never got it. I was supposed to get the coating for my seat and never got it. Oil change supposed to be 3 years or 36000 miles and now they say no it's only 4 oil changes no matter what. I'm not at 3 years or 36000 miles. It's all lies service people blame the salesman for lying. More

I took my car into be serviced and I was very pleased with customer service. Gerad recommended several other items that needed to be done on my car. I was very skeptical at first, but once Gerad describe with customer service. Gerad recommended several other items that needed to be done on my car. I was very skeptical at first, but once Gerad described why these services needed to be done, I agreed. More