
Eddie Tourelle Hyundai
Covington, LA
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The person dealing with my car didnt explain every well that replacing the part on my car wouldnt allow it to run if it was left unchanged i was unable to drive xar off lot and person was very confrontatio that replacing the part on my car wouldnt allow it to run if it was left unchanged i was unable to drive xar off lot and person was very confrontational More
Horrible. Will never go there for service again. Waited 2.5.hours before I was told it was going to be 4 hours.more. Paid over 1k for a warranty part. Made an Will never go there for service again. Waited 2.5.hours before I was told it was going to be 4 hours.more. Paid over 1k for a warranty part. Made an appointment online and they told me I didn’t have an appointment. This was a bad issue that needed to be fixed. Also, what the xxxx is a 35 dollar shop charge. More
Service manager Ronald Oubre is great guy. But they’ve had trouble with staffing which has lowered their status in my eyes. I’m still waiting on my door entry button that they told me would b But they’ve had trouble with staffing which has lowered their status in my eyes. I’m still waiting on my door entry button that they told me would be ordered and they would call me when in. Was told another previous problem would be taken care of. Found out months later that one was never ordered. Finally taken care of. Have been told extended warranty doesn’t cover something when it did. Customer service is lacking since original purchase. More