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Eddie Tourelle Hyundai
Covington, LA
1,794 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,794 reviews
August 27, 2024
This dealership does a great job with service. I was in and out of the dealership within 90 minutes and I was able to make an appointment for service within days. I was in and out of the dealership within 90 minutes and I was able to make an appointment for service within days. More
by LL
Verified CustomerEmployees Worked With
Blythe, Ronald Oubre, Christina Sharp
August 24, 2024
Jerry was amazing. His knowledge of the vehicle and the brand is second to none. He answered all of my questions and was not at all pressured. His knowledge of the vehicle and the brand is second to none. He answered all of my questions and was not at all pressured. More
by rouxleaux
Employees Worked With
Wes Harwell, Jerry Eberts
August 17, 2024
My engine light has been on since June and I have been in and out of the service department weekly. My engine is burning oil and the transmission is now jerking. I am getting under 16 miles per gallon. I bel and out of the service department weekly. My engine is burning oil and the transmission is now jerking. I am getting under 16 miles per gallon. I believe 4,000 miles have now been wasted on my 100,000 warranty and every couple of weeks I get a continuously lowered amount offered for my car for a new car. No one or business has serviced my car except this Hyundai service department and I have been very good for getting for regularly scheduled maintenance and everything else done as recommended by this service department. I have repeatedly requested the use of a loaner car and have been refused every time. I believe this has continued to cause a decline in my car to the point I do not want to travel 30 miles from home. If I could afford to buy a new car I would. This was my first ever new car. I expected ten to twelve years of driving it. More
by CATCAR5167
Employees Worked With
Lance - 3 stars. We argue a lot, Christina Sharp
August 14, 2024
Very polite and helpful. My only complaint is that I called the service center at least six times and left messages and no one and I repeat no one returned my calls My only complaint is that I called the service center at least six times and left messages and no one and I repeat no one returned my calls More
by CARES5844
Employees Worked With
Preston Alexander, Ronald Oubre
August 12, 2024
My service Coordinator was very helpful and courteous. The work was performed quickly and efficiently. This service department is very easy to deal with. The work was performed quickly and efficiently. This service department is very easy to deal with. More
by DEEEDLER
Employees Worked With
Christina Sharp
July 19, 2024
No one wants to bring their one year old vehicle to have a coolant leak repaired, but Lance at Northpark Hyundai made the entire experience as painless and worry free as possible, even when we ran into a co a coolant leak repaired, but Lance at Northpark Hyundai made the entire experience as painless and worry free as possible, even when we ran into a couple hiccups. More
by aprilp
Employees Worked With
Lance Tamburo
