
Eddie Tourelle Hyundai
Covington, LA
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I came in for 2 safety recalls. I was there for almost 2 hours. When I was called to get my car that's when I was told the part for one of the recalls wasn't in stock. Yesterday 2/2 I was there for almost 2 hours. When I was called to get my car that's when I was told the part for one of the recalls wasn't in stock. Yesterday 2/28/23 I finally got a call the part was in and scheduled an appointment for the service to be provided. More
Never received notification that my car’s repair was completed. Had to go to the dealership to get an update. Repairs were completed then had to find help to get my car home. completed. Had to go to the dealership to get an update. Repairs were completed then had to find help to get my car home. More
Christina was very helpful at assisting me and giving me notice when my car was ready. Everyone was very friendly and helpful. notice when my car was ready. Everyone was very friendly and helpful. More
Terrible communication skills. Does not try to fix the problems but makes excuses instead. Christian Clark is a liar and cannot be trusted. Does not try to fix the problems but makes excuses instead. Christian Clark is a liar and cannot be trusted. More
Second car purchased at this dealership. Great service and great prices. Always very helpful. Knowledgeable sales person and polite, courteous and knowledgeable staff. Great service and great prices. Always very helpful. Knowledgeable sales person and polite, courteous and knowledgeable staff. More
Everyone in service was absolutely fantastic at assisting me promptly and giving me notice when my car was ready. I live on the Southshore but don't trust any dealerships to handle my Genesis but this one! me promptly and giving me notice when my car was ready. I live on the Southshore but don't trust any dealerships to handle my Genesis but this one! The one thing that needs adjusting is my vehicle classification. It is in the system as a GV70 but it's a GV80 Prestige model. The difference is night and day from a visual perspective so someone should have noticed that and corrected it. More
How many times do you want me to tell you how I feel about your service. It's HORRIBLE. IT'S THE WORDT DEALERSHIP I'VE EVER VISITED. I'VE PURCHASED 8 VEHICLES, AND NEVER HAVE I FELT SO VAGUE AS A CUSTOM about your service. It's HORRIBLE. IT'S THE WORDT DEALERSHIP I'VE EVER VISITED. I'VE PURCHASED 8 VEHICLES, AND NEVER HAVE I FELT SO VAGUE AS A CUSTOMER. I KEEP SAYING THE SAME THING, YET NOTHING CHANGES. SO STOP ASKING ME, IF YOU'RE NOT GOING TO DO BETTER. PERIOD❗️ More