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Eddie Tourelle Hyundai

Covington, LA

Overview
Reviews
4.5
1,782 Reviews
Call Dealership (985) 801-7000
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200 Holiday Square Boulevard

Covington, LA

70433

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Showing 1,782 reviews

February 13, 2023

Anything to get more money out of you. They will untrustworthy and even tho I get free oil changes, I go somewhere else now More

by xeashuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Harper
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Feb 13, 2023 -

Eddie Tourelle Hyundai responded

Thank you for reaching out. I would like to help you with your experience. Could you call me directly? 985-801-1637

February 13, 2023

Live an hour away. .First day was brought in for complimentary oil change and tire service..not sure if was even done because tech forgot the next oil change sticker! Ne More

by WADE74311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Clark
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Feb 13, 2023 -

Eddie Tourelle Hyundai responded

Thank you for the response. On Genesis we normally set the alert on the vehicle for the oil change rather than a sticker on the windshield. I spoke with the Technician and Service Advisor about the a/c recirculation button. The a/c system has many settings to switch to and from recirculate to optimize air quality in the cabin. They offered to go through the settings with you while you were here. We are always happy to show customers all of the great features of your vehicle.

Feb 13, 2023 -

WADE74311 responded

Thanks for reply..alert was not set on oil change..a reminder has come up on Display read

Feb 13, 2023 -

WADE74311 responded

Thanks for the reply..The alert for oil change was not set..Recent display saying change oil now is coming on screen..

February 12, 2023

Helpful, friendly and completed the my needed service in a timely manner. Would recommend to friends More

by FJODDO68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre
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February 11, 2023

Took my car right away and the employee was very nice. Work was done in a timely manner. More

by tistre1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Clark
Report | Print
February 10, 2023

I love this dealership for their hospitality, accuracy and speed of service. I’ve only had positive experiences here. More

by crystalmyers272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre, Christina Sharp, Christian Clark
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February 09, 2023

Paid $730. + for a repair to my 2017 Genesis G80 to find out less than 24 hours later the problem isn’t repaired. Seems the right wheel sensor that was changed o More

by bonnieroma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Oubre
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February 09, 2023

The service manager and service department were courteous and informative. They make doing business with this dealership pleasant. More

by Karen338
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Sharp
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February 08, 2023

Thank you for taking very good care of my cat. I realize several different techs worked on it. However, I dealt mostly with Christian. He was polite, helpful and answered all my questions. Becau More

by Hoppie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Clark
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February 08, 2023

Micheal was very professional and helpful. We are repeat customers. Enjoying new car and all the perks More

by jjcharlesworth213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Landry, Archie Brown, Preston Alexander, Michael Swan
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February 08, 2023

I’m not satisfied the first time I bring my car. When I call back they told me bring it back and I told them my car won’t start. More

by Fe R. Budai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Clark
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