Eddie Tourelle Hyundai

Very pleased with the service at Eddie Tourelle’s. The staff was very courteous, polite and professional. I would recommend this department to anyone needing service. The staff was very courteous, polite and professional. I would recommend this department to anyone needing service. More

Efficient and professional service. The facilities are also clean and comfortable. I withheld a star because the low tire pressure was not addressed, had to stop at gas station after fo The facilities are also clean and comfortable. I withheld a star because the low tire pressure was not addressed, had to stop at gas station after for air. More

The staff is knowledgeable and very friendly. They are always or top of what is happening to your vehicle. They are always or top of what is happening to your vehicle. More

The Service representatives(Christian) is outstanding in addressing all our service needs for our Hyundai. Excellent service. addressing all our service needs for our Hyundai. Excellent service. More

I delt with Christian, he was polite and very thorough. Great guy makes you feel important. Great guy makes you feel important. More

I needed an oil change and tire rotation. When I arrived and checked in, I was told it would take 45 minutes to complete the job. According to the invoice, the job took 2 hours, but I was not When I arrived and checked in, I was told it would take 45 minutes to complete the job. According to the invoice, the job took 2 hours, but I was not notified of it's completion. I had to go inquire about my car's status but my service rep was nowhere to be found. Finally, I had to get the service manager to find my car and get me checked out, 30 minutes after the job was finished, 2 1/2 hours after I was told it would be 45 minutes. I had the same experience on my previous oil change. Scheduling is not a strong point of this service department. More

Christian my service manager is Great. There’s 2 Genesis dealerships in New Orleans where I live. I rather drive to Covington because of her There’s 2 Genesis dealerships in New Orleans where I live. I rather drive to Covington because of her More

I am very please and thankful for the hard work my salesman had for me . I would send anyone to see him . Thank you again !! salesman had for me . I would send anyone to see him . Thank you again !! More

The service man was very kind and informative and very quick as well. Great job! quick as well. Great job! More

Easy to work with . They put me in the car I wanted that same day. They put me in the car I wanted that same day. More