We purchased 5 cars over a decade or so and Sales has always been their strong point. Jay, for many years, was the person to see, but the last few times I saw him, he was not as enthusiastic to sell us a car, so we changed brands. Probably that was a good thing because you get a little more in features with a Hyundai but only one of all these cars we owned turned out to be reliable, long term (and even that one had a few weird issues). They contract out so much of their parts that they seem to lose control of what results from that. These cars have gotten a bit better through the years, though, because at one time, you couldn't get 20k on them before a big (hopefully warranty) job was needed. The worst part of this dealership has always been the tiny service department with lots of turnover so you never had confidence in the service staff or manager. Also, over the last few times there, they got more picky on obviously warranty issues, which cost us much money that Hyundai should have covered, for things that never fail in other vehicles we've had, such as airbag modules, sensors, etc. Spend a little more and get a proven brand - I guess this is the message, here.