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Eddie Tourelle's Northpark Nissan

Covington, LA

4.7
515 Reviews

955 North Highway 190

Covington, LA

70433

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515 Reviews of Eddie Tourelle's Northpark Nissan

February 06, 2024

I dropped my vehicle off. Went to lunch with relatives. When I returned it was on the rack being serviced for tire rotation and oil change. Within 20 minutes, it was ready. More

by NUORLUNZ
Recommend Dealer
Yes
Employees Worked With
Jamie Snyder
Feb 06, 2024 -

NUORLUNZ responded

I purchased my vehicle 02/02/2017 from Northpark Nissan (37 miles from my home) and will continue to have it serviced there even though there is a Nissan dealership within 7 miles of my home. The service staff is very personable, and the waiting area is very clean.

Feb 06, 2024 -

Eddie Tourelle's Northpark Nissan responded

Wow! We are just blown away by your awesome review of the experience with us at Northpark Nissan. Thank you so much for sharing here and for being an incredible member of our Northpark family. Your loyalty to our store's team makes our work so rewarding.

February 04, 2024

Awesome service, the service department was very professional and very helpful. They kept me informed throughout the process. More

by Bruce.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Zoller
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

Perfect! Thank you for taking time to rate your experience with us at Northpark Nissan. We greatly appreciate the opportunity to serve you!

February 04, 2024

Snack would be nice for customers that are waiting. Proper sit down with customer service and what’s suggest would be great rather than just focusing on the higher service. More

by CCERVILI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Snyder
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

We greatly appreciate your feedback on these areas for improvement. Our team recognizes there's no standing still in the competitive world of customer service. We have to keep moving forward to deliver on our promise of a truly exceptional experience. Thank you for taking a moment to share your perspective so we can do just that. We hope to earn another opportunity to serve you in the future with an even better overall experience.

February 04, 2024

Very pleasant and professional The cashier was helpful beyond what she needed to be. Made for a pleasant experience More

by BLAZINK
Recommend Dealer
Yes
Employees Worked With
Very nice lady at service
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

Fantastic! Thank you for taking a moment to rate your visit with us at Northpark Nissan. We truly appreciate you!

February 04, 2024

Courteous, professional, and efficient. The dealer has an app to track the progress of your vehicle. More

by FORDTRKMAN
Recommend Dealer
Yes
Employees Worked With
Joshua Sheridan, Joshua Sheridan
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

Excellent! Thank you for taking a moment to review your experience with us at Northpark Nissan! We have so many ways to keep you informed and save you both time and money while getting the best for your vehicle. We appreciate the opportunity to serve you!

February 03, 2024

Repair issue was quickly diagnosed and repaired at no charge due to being covered under warranty More

by BASSB
Recommend Dealer
Yes
Employees Worked With
David Zoller, David Zoller
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

Perfect! Thank you for choosing Northpark Nissan for your service. We love serving you!

February 03, 2024

My wife and I value the experience we had at the Northpark Nissan dealership. We were welcomed like a family member and spent considerable time evaluating the dealership, personnel and facilities. O More

by ronaldzaccari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley, Craig Pesses, Christian Weidie
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

Wonderful! Thank you for sharing your experience at Northpark Nissan with us here. We are truly thrilled to hear we delivered on our promise of a truly exceptional experience during your car shopping. Welcome to our Northpark family!

February 03, 2024

They went above and beyond as always. David's professionalism and the way he handles customers shows his commitment to the company and the customers More

by MATTFRITSCHER
Recommend Dealer
Yes
Employees Worked With
David Zoller, David Zoller
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

Awesome! Thank you for the shoutout to our team member and for choosing us for your service. We truly appreciate you being in our Northpark family!

February 03, 2024

Absolutely perfect. They worked with me on a great deal and were very easy to talk to. I knew immediately that I was going to walk out of the dealership with my car. More

by ABRAM.D.HUNT
Recommend Dealer
Yes
Employees Worked With
Craig and Christopher
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

Thank you, Abram! We love that we had just what you were looking for. Enjoy your new Z car and welcome to our Northpark family!

February 02, 2024

Always a big help with genuine, sincere concern for my customer welfare and satisfaction Super professional More

by STEVEBELLAS
Recommend Dealer
Yes
Employees Worked With
David Zoller, David Zoller
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

Excellent! Thank you for sharing here and rating your visit with us. We love serving you!

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